Hi folks,
A month ago I was at my parents' place and noticed some instability in their Internet connection. I took a look at their HH5 and noticed that it was syncing essentially at 15 Mbps up and 35 Mbps down. However, the max down speed quoted by the HH5 was actually lower than the achieved sync rate.
I also noticed some fairly frequent disconnects/retrains in their logs ... so I went on the hunt for poor extension wiring in their house (some of it actually put in by me ~28 years ago as a teenager!
). I found that they were running a very old ADSL filter on one of their extension sockets and swapping it out yielded a big boost (6 Mbps or so) in max sync speed.
I then had to run ... and they've reported since that the line seems more stable. However, given their proximity to their cabinet (I'd estimate their line length can't be more than 300m - and could be as low as 150m) I would expect them to achieve a higher sync speed so will be going back to have a more thorough troubleshooting session soon.
But one thing that puzzles me is the sync speed they're getting on the line. They're with BT on Infinity 1 (or whatever it's called lately) so I would expect the max achievable to be 10 / 52 ... however, their line is stuck on 14.99 / 34.99 and won't budge. It was a month ago (3 Feb) that I swapped out the filter and it hasn't moved since.
Any thoughts?
Thanks,
Bobsta
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