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Author Topic: Huawei 612 Modem much slower speed than BT Hub 6  (Read 2479 times)

j0hn

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #15 on: March 08, 2019, 09:03:49 PM »

can you run

xdslcmd info --Vectoring

and report the output.
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protazy

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #16 on: March 08, 2019, 09:11:44 PM »

that gives
Code: [Select]
# xdslcmd info --Vectoring       
xdslcmd: too many parameters


and in the help of xdslcmd I don't see anything about vectoring ...
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ejs

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #17 on: March 08, 2019, 09:26:24 PM »

Try lower case: xdslcmd info --vectoring
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protazy

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #18 on: March 08, 2019, 09:29:11 PM »

LOL, I feel stupid now, i work in IT and didn't think of lower case ..

Note that the downstream went up again (download speed is now at similar level to BT Hub 6 - measured  41.7Mb, the upload still way too low 0.6Mb)

Code: [Select]
# xdslcmd info --vectoring
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 1
Last initialization procedure status:   0
Max:    Upstream rate = 601 Kbps, Downstream rate = 54080 Kbps
Bearer: 0, Upstream rate = 601 Kbps, Downstream rate = 54647 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Vectoring state: 5
VCE MAC Address: 0:0:0:0:0:0
Total error samples Ethernet pkts sent: 0
Total error samples Ethernet pkts discarded: 0
Total error samples statuses sent: 0
Total error samples statuses discarded: 0

« Last Edit: March 08, 2019, 10:06:55 PM by protazy »
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Ronski

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #19 on: March 08, 2019, 10:20:03 PM »

I would try a full reset of the HG612 via the pin hole reset on the rear, flashing does not reset everything.
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protazy

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #20 on: March 09, 2019, 07:51:53 AM »

Factory reset does not change anything. The vectoring seems to be a clue here, did a bit of reading about it and if I understood correctly value 5 means it is not configured. Haven't found anything about how to configure or enable it.
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ejs

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #21 on: March 09, 2019, 07:58:03 AM »

It probably simple indicates that your cabinet does not have vectoring. Most don't.

I think the most likely scenario here is that your HG612 is faulty. Even if it's something else, such as there's something different about your cabinet such that a HG612 will no longer work properly with it, the solution of using a different modem will be the same. The Openreach modems are quite old now and no longer supported.
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protazy

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #22 on: March 09, 2019, 08:21:31 AM »

Yup, I think I'm giving up. Will connect hub 6 back and put my wrt router into dmz, maybe some day will try again with another modem, glad I spent on the modem only 9 posted :)

Thanks guys for all the help.
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d2d4j

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #23 on: March 09, 2019, 09:22:57 AM »

Hi

The vector state indicates no vectoring available I believe. All our hg612 show this state

I am still unclear though, if you connect hub6, are you connecting directly to it to test or using the same wrt router as you do with the hg612

Also, why are you dmz the wrt router

Many thanks

John
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protazy

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #24 on: March 09, 2019, 09:40:20 AM »

Quote
I am still unclear though, if you connect hub6, are you connecting directly to it to test or using the same wrt router as you do with the hg612

directly to the hub

Quote
Also, why are you dmz the wrt router

to overcome double nat problem
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d2d4j

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #25 on: March 09, 2019, 10:11:53 AM »

Hi

Many thanks

Before you stop, if you have the time or inclination to do so, any chance of using 1 of the 2 dsl stats monitoring program to share the stats with. It may help to show why the hg612 is performing badly on the upstream while the downstream appears fine

Many thanks

John
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protazy

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #26 on: March 09, 2019, 10:21:03 AM »

For sure will come back to the problem and defiantly would love to find out why the upstream stuck on only 600, will have to read first how to use the programs you mentioned.

Will leave the modem play for evenings as my kids are already angry with me, they can't watch tv and play games because of me constantly disconnecting them ;)

Anyway Hub is in dmz now, all set and seems to be working as it should. Download speed 48 Upload 9 Ping 7

Thanks
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Ronski

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #27 on: March 09, 2019, 10:25:01 AM »

Factory reset does not change anything.

The idea behind a factory reset is that it resets everything back to default, if it still does not sync at the correct upstream speed then something is wrong with the HG612, or the firmware it was flashed with.
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protazy

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #28 on: March 09, 2019, 10:44:02 AM »

I used firmware mentioned on this forum, tried with GUI and without GUI to be 100% sure

That's the name of the file
Code: [Select]
bcm96368MVWG_fs_kernel_HG612V100R001C01B030SP08_unlocked

If there is any other I can try just to see if that helps.

Anyway what I can do is to complain to the seller as I bought it from business seller on the most famous online auction site and try to replace it for another as indeed it looks this one is faulty.
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Ronski

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Re: Huawei 612 Modem much slower speed than BT Hub 6
« Reply #29 on: March 09, 2019, 04:41:20 PM »

I agree it does appear to be faulty, I downloaded the same firmware just over a week ago and flashed an HG612 and that's working fine.
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