Just a heads up but the profile the ISP can see is 13 days out of date.
So if it changes in the last 13 days they won't see it.
I have now found out that dlm has been applied to my line
Can you expand on that? In what way did you "find out"?
The modems stats show the line is on fastpath.
The ISP provided profile show the line was on Retransmission (G.INP) 13 days ago.
The DLM profile doesn't change between modems.
You can't be fastpath on 1 modem, interleaved on another.
The only exception to this is modems that don't support retransmission.