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[N0STIE]

I went with PS's 80/20 package due to the price and cashback from Quidco. If anything will be happening I'll post here. God there is 14 days cool off period.

Thanks guys for all the suggestions!

Great community!!

[chenks]

so cheap price won over then?
plusnet are a shambles - good luck! you'll need it.

[N0STIE]

Well, in terms of performance/stability they should be the same as BT, shouldn't they?

[chenks]

Well, in terms of performance/stability they should be the same as BT, shouldn't they?

you'd think !! 

[j0hn]

God there is 14 days cool off period.

Thanks guys for all the suggestions!

Great community!!

Just remember the 14 days starts the day you place your order, not the day the service goes live.

edit: Plusnet website suggests it's when the kit is received.

With most ISP's it's the day of ordering. BT start it the day the service goes live but that's a fairly recent change.

2nd edit: I was correct, 14 days from the day you order.
It's only tv and phone services from Plusnet that start the day you receive the kit.

[chenks]

and with plusnet it could easily take more than 14 days to get the service active 

[jelv]

It could take them more than 14 days to realise they haven't actually placed the order with their suppliers. We've seen that happen a few times! (Customer rings up after service is supposed to be live and gets the response "Oops, we didn't place the order")

[N0STIE]

Hi again.

Yep, when I made an order the installation date was 25th, I called them straight away to confirm that as you guys said it might take longer, and it took! They changed the date to 29th.
On 29th the openreach engineer finally arrived and fitted a new line. My pole is roughly 167m from PCP cabinet as his device has shown.

This is what I am currently getting, but the latency is higher than expected. I'll upload tracert later on. What do you guys think?

[michty_me]

From what I believe, all new lines or newly setup/upgrades start life on an interleaved line so you may well see an increase in latency for a little while until DLM kicks in.

[j0hn]

^ This

I believe all new provisions, all product changes, all DLM resets come with Low Interleaving adding 8ms to what you would get on fastpath.

[N0STIE]

^ This

I believe all new provisions, all product changes, all DLM resets come with Low Interleaving adding 8ms to what you would get on fastpath.

Quite opposite what it used to be with BT Retail though. Remember I was so happy when they put me on fastpath but it only lasted around a week haha

[michty_me]

Hopefully it restores fastpath for you soon enough.

[j0hn]

It's the same for BT Retail also now.
Any OpenReach FTTC line (they all use the same DLM) starts interleaved now.

It's been that way on Huawei cabinets for a few years, with G.INP coming after 2 days now.

As you say ECI cabinets used to start fastpath and only go interleaved if the ES threshold was reached.

Now ECI lines also start interleaved and only go fastpath if they meet the DLM criteria.

Announcement: https://www.ispreview.co.uk/index.php/2018/08/openreach-extend-low-level-error-correction-to-new-80mbps-fttc-lines.html

[boost]

It was with Plusnet that I recorded my lowest ever (FTTC based) ping to bbc.co.uk - 9ms.

Your requirements screamed Sky to me but hopefully PN will pan out for you

[Weaver]

Since you asked about a good ISP, you could talk to aa.net.uk as they are very performance-focused. They also offer the BT (and AA-internal) traffic prioritisation thing ‘premium’ as an option too, which I pay extra for - but I don’t know if it’s doing anything for me. They resell BT or TalkTalk lines.