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Author Topic: Plusnet Broadband issues  (Read 11444 times)

ejs

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  • Posts: 2078
Re: Plusnet Broadband issues
« Reply #60 on: February 06, 2019, 07:26:44 PM »

I can't see what an Openreach engineer is supposed to do about a wireless speed issue.

I would completely forget about the NTE5C not being everyone's favourite NTE.

I was thinking if there is any way that Plusnet's lack of IPv6 could somehow only affect wireless, but I cannot think of any way it would.
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snadge

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  • Posts: 1450
Re: Plusnet Broadband issues
« Reply #61 on: February 06, 2019, 08:04:37 PM »

I would completely forget about the NTE5C not being everyone's favourite NTE.

I only mention it because the OP reports regular disconnects and the NTE was changed to the 'iffy' 5C
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Aquiss - 900/110/16ms - TP-Link AR73

ejs

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Re: Plusnet Broadband issues
« Reply #62 on: February 06, 2019, 08:20:02 PM »

I gather all of the problems started before the NTE5C was installed.
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guest_10

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  • Posts: 18
Re: Plusnet Broadband issues
« Reply #63 on: February 06, 2019, 11:15:03 PM »

I know I am not authorised to change the master socket and won't. I saw the video posted a while back and had considered it until finding out it can only be done by an authorised person. The guy on the videos is really good, I actually bought a CAT 6 ADSL cable on ebay thanks to him lol I need to put a new RJ45 on it because the original one didn't seem to fit into the old faceplate bit of a tangent.

The connection dropouts were present pre 5C and they haven't changed in frequency since the 5C was installed. I am actually curious how much of a difference its made and would be interested in the numbers but sadly can't happen.

I have signed up for BQM and need to set ICMP ping on the BT modem. Hopefully I can run the LAN tests tomorrow and then post the results for analysis.
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guest_10

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  • Posts: 18
Re: Plusnet Broadband issues
« Reply #64 on: February 07, 2019, 11:56:42 AM »

Tried the BQM and I can't seem to enable an ICMP ping on the BT modem. That is fine. Need to work out how to use iPerf to test the LAN.
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tubaman

  • Senior Kitizen
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  • Posts: 12519
Re: Plusnet Broadband issues
« Reply #65 on: February 07, 2019, 12:05:24 PM »

The stats previously posted showed the DSL connection being up for over 5 days, so I suspect the dropouts are either on the PPP side or the internal network and not the connection to the DSLAM.
 :)
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BT FTTC 55/10 Huawei Cab - Zyxel VMG8924-B10A
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