I haven't read all the thread, but as soon as I read your thinking of going to Vodafone I thought I better inform you of my experience, my sister was with them and they were DIRE to deal with as she had lots of congestion issues! also, I went for an interview with the company that handles Vodafone's customer service and the complaint rate was a HORRENDOUS 20% of all incoming calls..!! the staff looked like they were sick of their lives and ready to jump off a cliff, within 2 minutes of the 2 hour long process I knew I wouldn't be working there ... it was THAT bad...