Guys,
Not sure whether anybody could offer me some advice or pointers here regarding a problem I am currently having with my Broadband downstream rates.
For the past 4 years upto March this year I have experienced a rock solid 3mb download rate. However, late March I noticed my downstream rate had dropped to 600kb and can fluctuate between 120kb and ~700kb.
I have contacted my ISP (Demon) a number of times, and they have managed to send out a BT Openreach engineer on 3 occations. Each engineer has concluded different problems (1 said E side issue, 2 said D side) but they didn't really make any progress and where gone like the wind when their 2 hour allocation was up.
It looks like now both Demon and BT have washed their hands of me, so much so that if I check broadband availability on my phone number I'm told I can't get it !
I'm around 3K from the exchange, and my current stats are;
Downstream: 544kb Upstream: 488kb
SNR: 9
Atten: 57
I don't really accept the conclusion that 'Its as good as it gets' because only a couple of months ago I was getting 600% better.
But I'm at a bit of a loss on how to progress.
I'm currently running a Belkin router, but am purchasing a ST585v6 so I can run DMT tool and try and educate myself with more diagnosis - there are also a number of people on my housing estate also having problems so I plan to collate their stats as well, before I re-open dialog with Demon and BT.
So there it is, sincere apologies for the rambling post, but if anybody has any advice to offer it would be very greatfully appreciated.
Kind Regards
Dave Carter
