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[underzone]

"BT - Tried a couple of times on their forum"

That forum is full of complete kn0bs - post whores quoting nonsense as fast as they can in the hope of being 'thanked'.

[Alucidnation]

Well, i have had openreach out 5 times now to sort my issues.

They have swapped the pairs numerous times, remade joints and nothing has made any difference whatsoever.

The ISP put in a request for a 'lift & shift', however, the engineer said he was reluctant to do this as he doesn't know what each port is rated at and i could end up on a slower one, as I am on a 105.

But how did he know mine was a 105?

He explained that although the contract is capped at 80, the ports are rated from 90-130 Mbps to aid pushing the speed further up the line.

He also said that if he puts in a request to do this anyway, if i did end up on a lower card, it could not be changed back for some reason.

[j0hn]

He can sync to your port at the cabinet.
The attainable at the cabinet can be up near 140Mb.

Crosstalk is also caused by the copper tie cables that link the PCP to the FTTC cabinet so each port can show different rates when tested at the cabinet.

However I don't think he can just test the free ports and find you the best.

What he said is technically correct but if the ISP ordered it and you wanted it then he really should have.
It's absolutely true to say that if the line was worse but within the estimates you would be stuck with it.

I would have asked him to proceed with the lift and shift.
At 18dB attenuation and the quoted distance your line could do better.
It could also do worse though.

[Alucidnation]

Thanks John.

Must admit i was on the verge of asking him to do it anyway, but there is always that chance (and knowing my luck) i would end up slower.

Having said that, i am only just inside the estimates so if it made things worse, surely they (ISP?) would be obliged to put in another request for me to be moved back?

To be fair, my ISP have been brilliant with trying to sort it out and have admitted there is a problem, as one agent sent me a graph of huge error spikes.

This is where i am at the moment.

My estimated  is 69 ( between 51 & 73).

They also have my current line speed at 53


ATU-R Information
           Type:   VDSL2
           Hardware:   Annex A
           Firmware:   07-07-09-05-01-07
           Power Mngt Mode:   DSL_G997_PMS_L0
           Line State:   SHOWTIME
           Running Mode:   17A
           Vendor ID:   00000000 00000000
ATU-C Information
          Vendor ID:   b5004946 544eb206 [IFTN]
Line Statistics
        
Downstream               Upstream               
Actual Rate   52145   Kbps   15549   Kbps
Attainable Rate   61007   Kbps   15646   Kbps
Path Mode   Interleave   Fast
Interleave Depth   759   1
Actual PSD   6. 7   dB   6. 9   dB
Near End                    Far End                   
Trellis   ON   ON
Bitswap   ON   ON
ReTx   0       0   
SNR Margin   6   dB   6   dB
Attenuation   19   dB   24   dB
CRC   0   171
FECS   50308848   s   10550   s
ES   0   s   47   s
SES   0   s   0   s
LOSS   0   s   284   s
UAS   87   s   24022   s
HEC Errors   0   0
RS Corrections   0   0
LOS Failure   0   0
LOF Failure   2   0
LPR Failure   0   0
NCD Failure   0   0
LCD Failure   0   0
NFEC   255   85
RFEC   16   16
LYSMB   4170   16136