A smart TV that cannot update its software, not very smart I guess.
I have some sympathy, I think its a bit unreasonable to expect the average punter to know the ins and outs of operating systems on smart tv's, I think its reasonable to expect to not need to update a TV after 2 years.
Did Firefox OS go into abandonware?
Did the tv manufacturer fail to tie down a contract with Firefox OS for ongoing updates?
Is buying a smart tv akin to buying a smartphone where its considered the norm to replace every 2 years?
Did the tv manufacturer sell and advertise the tv knowing it was a dead platform or was it very much alive 2 years ago?
Solution shouldnt be too expensive tho, no need to buy a new tv, just buy a cheapo device that can play netflix and plug it into the tv, like a amazon or nowtv stick.
From wikipedia, firefox os
Initial release February 21, 2013; 5 years ago
Latest release 2.2.0 / April 29, 2015; 3 years ago
That is shocking, they made a product and abandoned it only after 2 years.
Also, if you got your tv after this date and it wasnt discounted for this reason, you could possibly argue it was been sold knowingly as a dead platform.
In December 2015 Mozilla announced it would stop development of new Firefox OS
It also says the ceased development only 6 months after they agreed for its use in tv's, however if its a Panasonic TV it may not be abandonware, it says Panasonic have continued their own fork of Firefox OS. So if its a Panasonic TV it doesnt seem clear what the situation is other than for whatever reason netflix have not made a new app for it.