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Author Topic: Plusnet billing again  (Read 413 times)

rongtw

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  • Posts: 92
Plusnet billing again
« on: December 13, 2018, 11:03:35 PM »

I am sorry if i keep going on about Plusnet BUT they are getting terrible , Listen to this on BBC  Sounds from 33 mins :(  https://www.bbc.co.uk/sounds/play/m0001hjp
« Last Edit: December 14, 2018, 07:51:17 AM by rongtw »
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4candles

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  • Posts: 2629
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Re: Plusnet billing again
« Reply #1 on: December 13, 2018, 11:15:06 PM »

Hmmm - pretty damning, and no mention of the ex-customers still being billed months after they've left.  :(
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Most things are somewhere else

rongtw

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  • Posts: 92
Re: Plusnet billing again
« Reply #2 on: December 14, 2018, 07:55:43 AM »

Yes  :o  i just moved house and was seamless  :) except ,mmmmmmmm move from Fibre to ADSL  Billing day 11th and No bill yet ?? and they dont know if its changed yet ? also my 12 month contract has suddenly changed to a 24 month as if by magic
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dee.jay

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  • Posts: 227
Re: Plusnet billing again
« Reply #3 on: December 14, 2018, 10:16:36 AM »

I'd be looking to get off ASAP!
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adslmax

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  • Posts: 851
Re: Plusnet billing again
« Reply #4 on: December 25, 2018, 10:47:54 AM »

My last bill was back to September (when they change over to new billing system) and they still not fixed my billing yet (no bills in October, November and again December) because PN has disabled my billing account and there is option to pay the bill either. I want to get out of PN, had enough with them but they refused to waive the contract for me to move to other isp as I still in contract with PN until October 2019. I don't want to end up with no bill invoice until October 2019 with a massive large invoice bill (without discount applied, without LRS applied and without referral scheme applied)

PN are the worse billing cock up.

Anyway ..... A very Merry Xmas everyones in the forum.
« Last Edit: December 25, 2018, 10:52:23 AM by adslmax »
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