also certain customers receives letters telling them they had 30 days to find another ISP before they were disconnected - for whatever reason (i'm guessing they were in areas that they deemed were no longer viable to them).
As per my post above, they used a Plusnet White label product for the exchanges where there was no Vodafone presence. Because of problems with VF congestion they decided to move over to TTB. I think Carl can testify just how seriously congested a lot of (what was the old C&W) network is/was.
It is fairly obvious that they have re-evaluated their wholesalers. Moving from Vodafone to TTB and ditching any EU's where there is no TTB presence, thus ditching Plusnet. They are not the only ISP to have moved from using VF to another wholesaler this year.
i did seriously look at moving to them about 2 years ago, but something didn't smell right at the time during conversations with them (and at that point they were essentially just reselling plusnet so i didn't see the point).
I had a couple of fairly lengthy convo's with them. At the time their network provision consisted of (1) their own 'LLU' in parts of Yorkshire. (2) Vodafone (3)Plusnet for area's not covered by the other 2. ie mostly adsl on 20CN type exchanges. The future looked good they were expanding and taking on a lot of the more techie type users, rather than people who would go direct to VF. The 'reselling Plusnet' was only a tiny portion of their customer base.
It's no secret I was looking at both VF and Origin a couple of years back to try save some £. In the end I didn't but that was down to factors such as static IPs, and (at the time) VF insistence you use their modem... and finally the fact they use DLM Standard profile rather than Speed profile.
Also as above up until last year things were looking very good, they were growing at a rate faster than they projected. They also have some fairly major contracts. They took on additional staff and moved to brand new larger premises and had new investors. Whatever has gone wrong /going wrong is more recent.
There's a rather nice summary of their business
here dated June this year.
FWLIW!
15/11 legal chargeregistered.
The accounts to 31/3/18 are due next month.
Can't view that link so used
this one. Not too concerned about legal charges as it something most businesses will have. It also dates at about the time they moved to new premises so probably be something to do with that. Zen will no doubt still have a large one from when they moved to their new premises at Sandbrook Park.
More interesting on there is the directors appointments & resignations this year. Looks like there's been some shuffling around at the top