Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
   Compare ISP   Rate your ISP
   Glossary   Glossary
Please login or register.

Login with username, password and session length
Advanced search  


Author Topic: BT Wholesale Broadband Checker Adds Observed Speeds Data  (Read 251 times)


  • Content Team
  • Kitizen
  • *
  • Posts: 1853
BT Wholesale Broadband Checker Adds Observed Speeds Data
« on: November 21, 2018, 10:24:19 AM »

The official BT Wholesale Broadband Availability Checker (only applicable to ISPs and services on Openreach’s UK network) has received another small but interesting update, which adds a couple of new rows and columns in order to display “observed speeds” for your line.

We weren’t originally going to cover this, but enough people have been emailing in over the past week that we now think it’s worth mentioning. In addition, some people appear to be confused about the different measurements of speed being displayed in the new BTWholesale output.

At the time of writing we’re still awaiting an official statement on the output, but we believe that the new “observed speed” (downstream and upstream) figures relate to Ofcom’s new 2018 Voluntary Code of Practice (CoP) for broadband ISP speeds, which is due to be introduced from March 2019. We know that BT Wholesale planned to make related changes on 17th November and that’s when these were spotted.

The checker normally only returns rough estimates based on the operator’s understanding of the line itself, while the new “observed speed” output appears to display a “sync” speed for copper (ADSL2+) and hybrid fibre (FTTC) broadband lines (i.e. the connection speed delivered up to your home router / modem). A sync speed will thus also reflect any weaknesses in your home wiring, which can slow down your connection.

The extra data is intended, we believe, to help support ISPs as they implement Ofcom’s new code. The code itself requires signatories (BT, Sky Broadband, TalkTalk etc.) to display more detail on their personal estimates of broadband speed when you sign-up to a new provider. Member ISPs are thus required to test the actual speeds of a statistically meaningful panel of customers on each broadband package during peak time.
BT Infinity 2 - Smart Hub 6 - ECI Cab