Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: 20p  (Read 520 times)

rongtw

  • Member
  • **
  • Posts: 90
20p
« on: November 22, 2018, 11:47:19 AM »
I cannot believe Plusnet  ::)  Last month they messed up my payment and to say sorry they paid this months bill , or so i thought  ???  But there is £0.20 pence outstanding , i have now had my connection capped  :-X ALL for 20p and their  failed billing page wont even load  :no:
« Last Edit: November 22, 2018, 02:37:30 PM by rongtw »
Logged

rongtw

  • Member
  • **
  • Posts: 90
Re: 20p
« Reply #1 on: November 22, 2018, 02:39:13 PM »
Now i cant even get logged into member centre , The server at portal.plus.net is taking too long to respond  :lol:
 
Logged

j0hn

  • Kitizen
  • ****
  • Posts: 2285
Re: 20p
« Reply #2 on: November 22, 2018, 03:29:00 PM »
I joined about 6 weeks ago.
2 billing cycles and no issues.
portal loading fine here, can view all my bills.
Logged
Plusnet FTTC 80/20 -  ECI now Huawei cab
retx low @ 3dB target SNRM
Zyxel VMG1312-B10A bridged with 1508 MTU + Asus RT-AC68U running Asuswrt-Merlin

dee.jay

  • Reg Member
  • ***
  • Posts: 215
Re: 20p
« Reply #3 on: November 22, 2018, 04:59:06 PM »
We'll do you proud.

Tosh.
Logged
Sky FTTC 69/17 @ 3dB SNR - HG612
AAISP FTTC 67/16 @ 3dB SNR - HG612
Routed by pfSense on VMware ESX 6.0
~600M Huawei cabinet

rongtw

  • Member
  • **
  • Posts: 90
Re: 20p
« Reply #4 on: November 23, 2018, 07:23:25 AM »
10 years ago i joined plusnet , when it was good but has gradually gone down hill particularly on support  :no: :no: 
Logged

Weaver

  • Addicted Kitizen
  • *****
  • Posts: 6760
  • Retd sw dev; A&A; 4 × 7km ADSL2; IPv6; Firebrick
Re: 20p
« Reply #5 on: November 24, 2018, 02:26:46 AM »
This is the problem if management starts viewing things such as customer service and support as ‘cost centres’, things that just eat money and do not earn anything. A steady campaign of skimping means a slow decline but they have saved a little money.
Logged