Internet > General Internet

Dual Band Router issues

(1/3) > >>

martinbaker2727:
Hello all!

About a year and a half ago I purchased a beast of a router to expand my internet capabilities (or something like that). When I got the thing it worked amazing! I had 0 issues with it for the longest time. But now things are a bit different.

About 4-6 months ago I moved from my previous house-(located in a subdivision within town) to a new "trailer home" located quite a ways out from town. I moved in and setup my router with no issue! It worked like a charm. Fast forward about 6 months later; the darn thing won't work! I called my ISP's and they said it's because the router is a dual band router and will not work with their services. But the thing is it was working for such a long time with no issues! I still would love to use this nice router out here but if there is nothing I can do I guess I must invest in a mediocre router.

The problem I'm having is the WAN light is lit a pink color. If I unplug the cord from modem it turns a deep RED.


Please if anyone can help, it would be much obliged. Thanks

chenks:

--- Quote from: martinbaker2727 on November 05, 2018, 09:03:00 AM ---I called my ISP's and they said it's because the router is a dual band router and will not work with their services.

--- End quote ---

utter nonsense.
it would appear whoever you spoke to doesn't know what "dual band" actually is, as it refers to the WIFI network and nothing to do with the actual ISP connection.

Weaver:
Yes, someone is having you on. The wireless local area network has nothing at all to do with the internet connection or with internet service providers. It just happens to be the case that you have a single box device that is doing several jobs, including connecting you to the internet and creating a wireless local-area network. The ISP cannot be bothered with giving out help concerning equipment that they did not supply. Luckily the good folks of Kitz are here to help.

jelv:
1. Plug a PC in to router using an Ethernet cable
2. Turn the WiFi off totally (both bands)
3. Attempt to connect.
4. Ring the ISP and tell then it is nothing to do with the WiFi as it is turned off

Irrespective of the outcome of step 4:

5. Find another ISP!

renluop:
OP
--- Quote ---About 4-6 months ago I moved from my previous house-(located in a subdivision within town) to a new "trailer home" located quite a ways out from town.
--- End quote ---
Sorry for butting in with what may be an irrelevance, but those words suggests he is outside UK to me.

Navigation

[0] Message Index

[#] Next page