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[tiffy]

Just out of interest, are you using a VPN to connect to the network and then connecting to the Pi using VNC or are you directly connecting over VNC? I just need to clarify this.

Direct connection over VNC which is about the limit of my knowledge / capability.

[Westie]

I have 3 headless Pi's, and access them using the inbuilt RealVNC server. Normally connection is direct from within the LAN, but I have a registered account with RealVNC, which gives me remote access to up to 5 devices from anywhere that has internet access. No configuration or technical knowledge is required (thank goodness!)

[tiffy]

@Westie

Yes indeed, same setup here, in fact it was yourself who pointed me in the direction of RealVNC free registration, currently 3 RPi's registered also, works very well apart from the recent anomaly with the Billion 8800NL r2 as reported.