Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Pages: [1] 2 3 4

Author Topic: G.fast showing as Amber  (Read 1743 times)

V_R

  • Reg Member
  • ***
  • Posts: 160
G.fast showing as Amber
« on: October 10, 2018, 01:37:51 PM »

Just looking for some info from the experts if I may. :)

I'm with Zen, They have just announced they are doing a G.fast product, which I'd registered my interest in previously.

Turns out my cab which is showing G.fast enabled is showing as Amber. Which they say means its at capacity. I'm on the wait list.

Just wondering what you guys think? What's my chances, or any other info that might be of interest?

Thanks.




EDIT: Also with regards to the modem, I take it I get the Huawei MT992? I assume no DSL Stats with that? Will be sorely missed if so.
« Last Edit: October 10, 2018, 01:40:48 PM by V_R »
Logged
Zen Internet (80/20) on a Huawei 288 cab, via HG612 and an Asus RT-AC86U running Merlin FW.

re0

  • Reg Member
  • ***
  • Posts: 359
Re: G.fast showing as Amber
« Reply #1 on: October 10, 2018, 03:21:23 PM »

I was under the impression that "Amber" is when there is a level of uncertainty on the estimated speed, not something of capacity. I could be completely wrong since there is not a lot of information about G.fast in the open. But it should be noted that the current max ports in a G.fast pod is 48 (planned 96 in the future).

I would try and order with them anyway. The worst they can say is "no". Don't ask, don't get. :)

For the moment you will get a MT992.  An engineer visit will also be necessary as a self-install option isn't planned for later this year. Your ISP may provide their own G.fast capable hardware (not sure about Zen) but the engineer needs to be able to provide the MT992 regardless as far as I am aware.
Logged

V_R

  • Reg Member
  • ***
  • Posts: 160
Re: G.fast showing as Amber
« Reply #2 on: October 10, 2018, 03:29:44 PM »

Well that's what she told me....

Quote
So the Openreach checker just shows FTTC as available to order and Gfast in an amber status. So we can’t place an order against an amber status however we could place an order to go on the “waiters list” and if capacity is increased your order would progress, if not it would be cancelled and refunded after 3 months.


Yes I have placed the order. Will see what happens.

Zen said they provide a Fritzbox, not sure which one.

Cheers for the reply.
Logged
Zen Internet (80/20) on a Huawei 288 cab, via HG612 and an Asus RT-AC86U running Merlin FW.

re0

  • Reg Member
  • ***
  • Posts: 359
Re: G.fast showing as Amber
« Reply #3 on: October 10, 2018, 03:39:17 PM »

There is a good chance I could be wrong, so perhaps we need another voice in here. :D

Out of interest, does:
  • Checking your address and number differ?
  • Checking other addresses on the same cabinet differ, including addresses closer to the cabinet?
As far as I know, the FRITZ!Box device will not have a G.fast modem so it will need to be used in conjunction with the MT992.
Logged

ktz392837

  • Reg Member
  • ***
  • Posts: 376
Re: G.fast showing as Amber
« Reply #4 on: October 10, 2018, 04:02:15 PM »

I would be put off by the chance of drastically lower upload speeds.  If I was upgrading to a faster product I would expect it to be faster not 50% slower!  I probably won't need to worry as I am on the boundary of gfast distance and if btor has reduced rollout the chance of it coming to my area is very low/non-existant anyway.
Logged

re0

  • Reg Member
  • ***
  • Posts: 359
Re: G.fast showing as Amber
« Reply #5 on: October 10, 2018, 04:20:09 PM »

I would be put off by the chance of drastically lower upload speeds.
You say that, but from what I have gathered the upstream should be around the same if not slightly faster than with FTTC up until around 300m line length. As we start to approach 350m, for the it is probably not worth the upgrade as the downstream would not be significantly better and the upstream has the potential to be worse.
Logged

V_R

  • Reg Member
  • ***
  • Posts: 160
Re: G.fast showing as Amber
« Reply #6 on: October 10, 2018, 04:56:11 PM »

There is a good chance I could be wrong, so perhaps we need another voice in here. :D

Out of interest, does:
  • Checking your address and number differ?
  • Checking other addresses on the same cabinet differ, including addresses closer to the cabinet?
As far as I know, the FRITZ!Box device will not have a G.fast modem so it will need to be used in conjunction with the MT992.

Interestingly, (I'm in a block of 6 newly built flats) the flat across the hall from me shows this.
Code: [Select]
G.fast Range A (Clean)         231 201.7 33 14.1 167.6 Available
G.fast Range B (Impacted) 258.8 175.7 29.9 12.4 152 Available


and this is the house across the road...
Code: [Select]
G.fast Range A (Clean)         207.9 181 29.1 12.1 149.5 Available
G.fast Range B (Impacted) 149.4 100.3 17.8 8.9 91.3 Available


and this is a random house just down the road from the cab...
Code: [Select]
G.fast Range A (Clean)        330 322.3 50 30.7 278.5 Available
G.fast Range B (Impacted)      283 213 39.7 20.3 196.1 Available
Logged
Zen Internet (80/20) on a Huawei 288 cab, via HG612 and an Asus RT-AC86U running Merlin FW.

re0

  • Reg Member
  • ***
  • Posts: 359
Re: G.fast showing as Amber
« Reply #7 on: October 10, 2018, 05:06:51 PM »

Interestingly, (I'm in a block of 6 newly built flats) the flat across the hall from me shows this.
. . .
I suppose those are on the same cabinet? If so, I believe with quite a reasonable amount of confidence that you should be able to order. I just don't think Amber status has anything to do with capacity.

I am not aware of any gotchas in this instance, so perhaps someone else has their "two cents" for this situation? :)
Logged

j0hn

  • Kitizen
  • ****
  • Posts: 1878
Re: G.fast showing as Amber
« Reply #8 on: October 10, 2018, 07:15:29 PM »

It's not capacity, it's probably because your estimates are just below a threshold.
Your Range B downstream is under 100Mb, it could be that. It could be 90Mb downstream handback, no idea.

If others on the cabinet are available and you are amber, all your lower estimates are below all those other lines that are available. Check the neighborhood and see if you can spot a pattern.
From what you've posted I'm convinced it's an OpenReach/Wholesale imposed threshold that you're below and the ISP should be able to prod OpenReach and get the line checked to see if it meets the requirements.

First off, and important, have you checked both phone number and full address on the BT Wholesale Broadband Availability Checker?
Can you post both results?
Logged
BT FTTC 55/10 ECI now Huawei cab
Zyxel VMG1312-B10A bridge mode with 1508 MTU + Asus RT-AC68U running Asuswrt-Merlin

re0

  • Reg Member
  • ***
  • Posts: 359
Re: G.fast showing as Amber
« Reply #9 on: October 10, 2018, 07:50:10 PM »

j0hn is very likely on the money here, as usual. :) Perhaps the person you spoke to at Zen does not understand what Amber status is.

I should have perhaps made it clearer when I asked whether there was a difference between your telephone number and house number on the DSLchecker.
Logged

V_R

  • Reg Member
  • ***
  • Posts: 160
Re: G.fast showing as Amber
« Reply #10 on: October 10, 2018, 08:46:08 PM »

@re0, yep all on the same cab. As I said, everyone around me I check including in this block can get it. With better estimates strangely.

@J0hn

Sure, via phone number:
Code: [Select]
VDSL Range A (Clean)            80    60 20 19 52.7 Available -- --
VDSL Range B (Impacted)         75.7    50.2 20 16.7 39.8 Available -- --
G.fast Range A (Clean)         189.9 164.6 26 10.2 135 Amber -- --
G.fast Range B (Impacted)       151.2 97.8 17.2 7.9 88.8 Amber -- --

via address:
Code: [Select]
VDSL Range A (Clean)      80 60 20 19 52.7 Available --
VDSL Range B (Impacted)    75.7 50.2 20 16.7 39.8 Available --
G.fast Range A (Clean)         189.9 164.6 26 10.2 135 Amber --
G.fast Range B (Impacted) 151.2 97.8 17.2 7.9 88.8 Amber --


This is across the hall via the address checker:
Code: [Select]
VDSL Range A (Clean)            80 60 20 19 52.7 Available --
VDSL Range B (Impacted)         75.7 50.2 20 16.7 39.8 Available --
G.fast Range A (Clean)         231 201.7 33 14.1 167.6 Available --
G.fast Range B (Impacted)       258.8 175.7 29.9 12.4 152 Available --

The flat below:
Code: [Select]
VDSL Range A (Clean)      80 60 20 19 52.7 Available --
VDSL Range B (Impacted)         75.7 50.2 20 16.7 39.8 Available --
G.fast Range A (Clean)         249.1 218.6 36.2 16.1 182 Available --
G.fast Range B (Impacted)    283 198.1 32.9 14 173.9 Available --

Another in this block
Code: [Select]
VDSL Range A (Clean)      80 60 20 19 52.7 Available --
VDSL Range B (Impacted)         75.7 50.2 20 16.7 39.8 Available --
G.fast Range A (Clean)      231 201.7 33 14.1 167.6 Available --
G.fast Range B (Impacted) 258.8 175.7 29.9 12.4 152 Available --

just for fun this is the block next to us (its two identical buildings, 6 in each) which is technically that much further from the cab.
Code: [Select]
VDSL Range A (Clean)            80 62.9 20 19 55.7 Available --
VDSL Range B (Impacted)    79.3 55 20 17.7 40 Available --
G.fast Range A (Clean)         238 208.3 34.3 14.9 173.2 Available --
G.fast Range B (Impacted) 208.9 140.2 25 11.5 123.3 Available --

Finally, the house opposite us.
Code: [Select]
VDSL Range A (Clean)          80 65.6 20 19 58.1 Available --
VDSL Range B (Impacted)      80 58.3 20 18.4 44 Available --
G.fast Range A (Clean)         207.9 181 29.1 12.1 149.5 Available --
G.fast Range B (Impacted) 149.4 100.3 17.8 8.9 91.3 Available --


and while I'm at it, my line stats. When we moved in were were one of the first and my attainable was about 100000kbps, but as people moved it its dropped to this:

Code: [Select]
xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 1
Last initialization procedure status: 0
Max: Upstream rate = 32568 Kbps, Downstream rate = 80484 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 79999 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 6.3 13.8
Attn(dB): 14.1 0.0
Pwr(dBm): 13.5 4.4
VDSL2 framing
Bearer 0
MSGc: -6 20
B: 130 239
M: 1 1
T: 0 64
R: 8 0
S: 0.0518 0.3819
L: 21468 5028
D: 16 1
I: 139 120
N: 139 240
Q: 16 0
V: 14 0
RxQueue: 60 0
TxQueue: 15 0
G.INP Framing: 18 0
G.INP lookback: 15 0
RRC bits: 0 24
Bearer 1
MSGc: 186 -6
B: 0 0
M: 2 0
T: 2 0
R: 16 0
S: 5.3333 0.0000
L: 48 0
D: 3 0
I: 32 0
N: 32 0
Q: 0 0
V: 0 0
RxQueue: 0 0
TxQueue: 0 0
G.INP Framing: 0 0
G.INP lookback: 0 0
RRC bits: 0 0
Counters
Bearer 0
OHF: 0 2746118
OHFErr: 0 1630
RS: 142530336 4293437
RSCorr: 120425 0
RSUnCorr: 0 0
Bearer 1
OHF: 917807563 0
OHFErr: 0 0
RS: 2423755431 0
RSCorr: 88 0
RSUnCorr: 0 0

Retransmit Counters
rtx_tx: 8939 0
rtx_c: 7027 0
rtx_uc: 0 0

G.INP Counters
LEFTRS: 74 0
minEFTR: 79982 0
errFreeBits: 808980845 0

Bearer 0
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 284855441 0
Data Cells: 2693617220 0
Drop Cells: 0
Bit Errors: 0 0

Bearer 1
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 0 0
Data Cells: 0 0
Drop Cells: 0
Bit Errors: 0 0

ES: 55 1164
SES: 11 0
UAS: 8506 8495
AS: 14742333

Bearer 0
INP: 48.00 0.00
INPRein: 0.00 0.00
delay: 0 0
PER: 0.00 6.13
OR: 0.01 33.91
AgR: 80614.82 20033.74

Bearer 1
INP: 4.00 0.00
INPRein: 4.00 0.00
delay: 3 0
PER: 16.06 0.01
OR: 95.62 0.01
AgR: 95.62 0.01

Bitswap: 5032987/5032994 211/211

Total time = 1 days 4 hours 13 min 10 sec
FEC: 120425 0
CRC: 0 1630
ES: 55 1164
SES: 11 0
UAS: 8506 8495
LOS: 1 0
LOF: 9 0
LOM: 0 0
Latest 15 minutes time = 13 min 10 sec
FEC: 110 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 15 minutes time = 15 min 0 sec
FEC: 0 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 1 day time = 4 hours 13 min 10 sec
FEC: 158 0
CRC: 0 2
ES: 0 2
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 1 day time = 24 hours 0 sec
FEC: 208 0
CRC: 0 23
ES: 0 15
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Since Link time = 49 days 17 hours 2 min 47 sec
FEC: 120425 0
CRC: 0 1630
ES: 0 1145
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
#



I know this probably isn't needed, but I will use this thread as a kind of notepad to refer back to. :)


This is what the checker used to say, this was early April:



Heres my stats when I got connected on the 20th April.
Code: [Select]
xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:    0
Last initialization procedure status:    0
Max:    Upstream rate = 37561 Kbps, Downstream rate = 100740 Kbps
Bearer:    0, Upstream rate = 20000 Kbps, Downstream rate = 79987 Kbps

Link Power State:    L0
Mode:            VDSL2 Annex B
VDSL2 Profile:        Profile 17a
TPS-TC:            PTM Mode(0x0)
Trellis:        U:ON /D:ON
Line Status:        No Defect
Training Status:    Showtime
        Down        Up
SNR (dB):     12.0         17.5
Attn(dB):     14.1         0.0
Pwr(dBm):     13.5         4.4
            VDSL2 framing
            Bearer 0
MSGc:        18        20
B:        239        239
M:        1        1
T:        23        64
R:        0        0
S:        0.0955        0.3819
L:        20104        5028
D:        1        1
I:        240        120
N:        240        240
            Counters
            Bearer 0
OHF:        1197192        323939
OHFErr:        0        0
RS:        0        3550836
RSCorr:        0        0
RSUnCorr:    0        0

            Bearer 0
HEC:        0        0
OCD:        0        0
LCD:        0        0
Total Cells:    304389959        0
Data Cells:    25090494        0
Drop Cells:    0
Bit Errors:    0        0

ES:        0        0
SES:        0        0
UAS:        8470        8470
AS:        1980

            Bearer 0
INP:        0.00        0.00
INPRein:    0.00        0.00
delay:        0        0
PER:        1.65        6.13
OR:        116.09        33.91
AgR:        80103.09    20033.74

Bitswap:    390/390        0/0

Total time = 2 hours 54 min 10 sec
FEC:        0        0
CRC:        0        0
ES:        0        0
SES:        0        0
UAS:        8470        8470
LOS:        0        0
LOF:        0        0
LOM:        0        0
Latest 15 minutes time = 9 min 10 sec
FEC:        0        0
CRC:        0        0
ES:        0        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
Previous 15 minutes time = 15 min 0 sec
FEC:        0        0
CRC:        0        0
ES:        0        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
Latest 1 day time = 2 hours 54 min 10 sec
FEC:        0        0
CRC:        0        0
ES:        0        0
SES:        0        0
UAS:        8470        8470
LOS:        0        0
LOF:        0        0
LOM:        0        0
Previous 1 day time = 0 sec
FEC:        0        0
CRC:        0        0
ES:        0        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
Since Link time = 32 min 59 sec
FEC:        0        0
CRC:        0        0
ES:        0        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
#
« Last Edit: October 10, 2018, 08:51:01 PM by V_R »
Logged
Zen Internet (80/20) on a Huawei 288 cab, via HG612 and an Asus RT-AC86U running Merlin FW.

re0

  • Reg Member
  • ***
  • Posts: 359
Re: G.fast showing as Amber
« Reply #11 on: October 10, 2018, 09:33:21 PM »

When we moved in were were one of the first and my attainable was about 100000kbps . . .
Crosstalk will reduce that, as you may know. :)

This is what the checker used to say, this was early April:


The estimates have changed based on what is believed is possible on your line.

As j0hn essentially said, it's probably because one or more of the estimates is below the 100 Mbps threshold now (before, you can see that it was not the case and it was Available instead). You need to badger the ISP to prod Openreach about it if it's not allowing them to order, but how to go about it I don't know. The ISP may have a capacity issue, but it won't be related to the Amber status like they have made it out to be.

I think your line should be capable of towards 200 Mbps downstream and probably no more than around 30 Mbps upstream.
« Last Edit: October 10, 2018, 09:56:03 PM by re0 »
Logged

V_R

  • Reg Member
  • ***
  • Posts: 160
Re: G.fast showing as Amber
« Reply #12 on: October 10, 2018, 09:40:15 PM »

Yes, the dreaded crosstalk!

I'm going to email the woman I was speaking to previously now, with the same results I posted above and ask her to call me in the morning to discuss.

Cheers for your help so far gents.
Logged
Zen Internet (80/20) on a Huawei 288 cab, via HG612 and an Asus RT-AC86U running Merlin FW.

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 31601
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: G.fast showing as Amber
« Reply #13 on: October 10, 2018, 10:09:01 PM »

Re 'Amber', if its the same as the checker I hook into, then that could mean some uncertainty as to the live date rather than anything to do with over capacity.
The instruction manual from BTw states "A = Amber (May be available)"

>> FRITZ!Box device will not have a G.fast modem so it will need to be used in conjunction with the MT992

Correct.  My daughter is with Zen and has a FRITZ!Box 3490 for the router used with an MT992 supplied by Openreach.
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

V_R

  • Reg Member
  • ***
  • Posts: 160
Re: G.fast showing as Amber
« Reply #14 on: October 10, 2018, 10:14:50 PM »

The more I read the more it looks like the woman from Zen doesn't know her stuff. I had the same problem last time I spoke to them.

Thanks guys, will tackle this with them in the morning with any luck.
Logged
Zen Internet (80/20) on a Huawei 288 cab, via HG612 and an Asus RT-AC86U running Merlin FW.
Pages: [1] 2 3 4