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Author Topic: Copper line test: really weird error message - line 2  (Read 244 times)

Weaver

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Copper line test: really weird error message - line 2
« on: November 18, 2019, 12:56:47 PM »

I did a copper line test on my line 2 and got the weirdest error message:

Today 12:15:48   BT Test xDSL Copper Test:Fail BTW exchange fault found.Fail BTW exchange fault found. T073:FAULT - Line Tested OK but No Dial Tone Detected

I donít think I have seen that before. Any ideas?


Background: I had a creepy feeling about the performance of some lines, getting down / up events for no obvious reason and then downstream sync rate just dropped somewhat. A few of these and sync rates are:
Live sync rates:
  #1: down 3136 kbps, up 505 kbps
  #2: down 2902 kbps, up 519 kbps
  #3: down 3180 kbps, up 416 kbps
  #4: down 2960 kbps, up 528 kbps
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aesmith

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Re: Copper line test: really weird error message - line 2
« Reply #1 on: November 18, 2019, 03:26:11 PM »

I think that's a false alarm, BT tester getting confused on an A&A line with no calls allowed.   Ours gave that message, and A&A ended up switching it back to a normal time temporarily for that reason because OR kept redirecting any call to their exchange people.

In fact I've just found a discussion that I had with them on the very subject, their response ...
Quote
There is nothing to suggest there is an exchange fault, 'fail BTW exchange fault found' is a red herring, it basically means that the test could not draw dial tone from the exchange end. This is a know failure of the exchange test kit on older legacy line cards
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Black Sheep

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Re: Copper line test: really weird error message - line 2
« Reply #2 on: November 18, 2019, 05:09:30 PM »

T-code meaning.
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