Hi Jelv
Many thanks and softaculous is a third party integration of which we have no control. However, we are NOC partner with them and yes, I believe it can auto update an installation but everyone I know prefers to have an email to let you know a new version is available to install. The reason for this is so that the website does not stop working after an autoupdate which can fail for many reasons, such as code been altered previously by the user.
I am sorry, we set MYSQL databases to 1 db and 1 db user, so it stops users setting up more then they need or using our platforms for other projects requiring db's.
However, that said, I now see and understand your point over the need for more db's, so we have matched the db's to subdomains, which now mean you have 10 db and 10 db users. This we have completed for all Kitz users on our platforms and updated the kitz template for any new users.
As I have said, we are pretty flexible, so a PM, text/email or support ticket would have resolved this quickly, as I hope others would confirm on here.
Softaculous upon first install does require a unique database and db user and sharing a db from a different installed package or self created db would not work correctly in a shared platform. However, as above I hope I have understood correctly what you meant and so resolved issue for you.
Also, if creating your own database or db user, you can set the names, same with softaculous but IW may try to place the unix name infront of them, which you can change if needed but I see now point in changing them as they are just names. If importing a website and not using the import features, so importing manually, you can just edit the names as above or edit your website connector file to reflect new credentials.
I hope that's alright, and if you have not tried softaculous, it does intall in less the 2 minutes (usually about a minute) and you have a default installed package. A warning though, we have left all packages as installable, but some packages are not installable on our platforms for various reasons such as wrong distro but these are very small and I think over 450 packages are available to install.
Many thanks and I hope you are happy with our service
John