Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: Sky upgrade to Fibre Unlimited Plus, no better speed wise  (Read 266 times)

dee.jay

  • Reg Member
  • ***
  • Posts: 212
Sky upgrade to Fibre Unlimited Plus, no better speed wise
« on: September 18, 2018, 09:43:19 AM »

Hello, so yesterday I upgraded my Dad to Sky Fibre Unlimited Plus, as they offered him a 10.99 discount to upgrade.

We know from his line stats, that his line is capable of 52,000 so we thought, why not - we'd upgrade and get the extra 12Mb, and then get the 10.99, so it's 11.51 now.

Upgrade has gone through, his line rate is shown in stats at 52,000, however, all speedtests are 40Mb dead, no change whatsoever.

I have contacted Sky and they are adamant that, if my line was capable it would be going faster, and that the minimum speed guarantee was 35 and there's nothing wrong...

Stats are below, and they look fine to me, but no change in speed. Yes, we've tried ethernet cable and wireless...

Code: [Select]
# xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status:   0
Max:    Upstream rate = 18517 Kbps, Downstream rate = 59988 Kbps
Bearer: 0, Upstream rate = 9995 Kbps, Downstream rate = 52713 Kbps

Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        6.4             10.1
Attn(dB):        20.3            0.0
Pwr(dBm):        4.9             4.9

Logged
Sky FTTC 69/17 @ 3dB SNR - HG612
AAISP FTTC 67/16 @ 3dB SNR - HG612
Routed by pfSense on VMware ESX 6.0
~600M Huawei cabinet

dee.jay

  • Reg Member
  • ***
  • Posts: 212
Re: Sky upgrade to Fibre Unlimited Plus, no better speed wise
« Reply #1 on: September 18, 2018, 06:12:59 PM »

Well something must have occurred with Sky network. Have seen it first hand now actually running at 52Mb! Weird.
Logged
Sky FTTC 69/17 @ 3dB SNR - HG612
AAISP FTTC 67/16 @ 3dB SNR - HG612
Routed by pfSense on VMware ESX 6.0
~600M Huawei cabinet