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[mpmc]

Copper costs over twice as much as aluminium?

Very true, and these places were built in the 80s.

[j0hn]

I don't believe the "fault" will disappear when everything dries out.
Every single test that's been done has showed a bridge tap.

I would take the offer of an engineer and make sure they advise you of the time of the appointment.
Ask Plusnet to request the engineer calls before attending to give you plenty time to be ready.

Sounds like you've had a few bad experiences with engineers recently. Don't let that put you off getting the issue resolved though.

[mpmc]

I don't believe the "fault" will disappear when everything dries out.
Every single test that's been done has showed a bridge tap.

I would take the offer of an engineer and make sure they advise you of the time of the appointment.
Ask Plusnet to request the engineer calls before attending to give you plenty time to be ready.

Sounds like you've had a few bad experiences with engineers recently. Don't let that put you off getting the issue resolved though.

I've requested one for next week  - tues in the afternoon (a lot going on here right now). This mysterious bridge tap is the thing that's annoying me most, we have no idea where it is and I don't think OR know.

The proper OR engineers are fine they do call it's the sub contractors that don't.

[Black Sheep]

A very unusual result if the 'bridged tap' is genuinely clear of your premises ??

The only other likely places to have a 'bridged tap' fault, are ...... on IDC connectors in the cabinet, in the Cabinet box (where all the UG cables meet) if a Cab changeover has been performed and the temporary 'tee joint' still left in place, or at the DP (if it is an overhead feed).

That info is 'in general terms' and not just your case in isolation, mpmc ..... 

[mpmc]

A very unusual result if the 'bridged tap' is genuinely clear of your premises ??

The only other likely places to have a 'bridged tap' fault, are ...... on IDC connectors in the cabinet, in the Cabinet box (where all the UG cables meet) if a Cab changeover has been performed and the temporary 'tee joint' still left in place, or at the DP (if it is an overhead feed).

* That info is 'in general terms' and not just your case in isolation, mpmc ..... 

Yes, as far as we can tell we only have the one master socket. The socket when we first moved into this place was a single crusty LJU socket, that was replaced when we upgraded to VDSL. I do remember cabling that went along the skirting connected as an extension, which was removed as it went nowhere. The lady that lived here had limited sight and had a phone in the main bedroom.

* Understood

Update!

They've done another GEA test internal notes read: Poor sync speeds
Escalation raised... and said..

We've raised this as a escalation with our suppliers due to the length of time this has been ongoing and the multiple engineers visits. We'll update you when we know further

[mpmc]

[burakkucat]

To be honest, I am in a completely muddled state with regards to what is/is-not working properly with your service.

But, if you are happy, . . .   

[mpmc]

That makes two of us