Broadband Related > ISPs
New billing ? plusnet
rongtw:
Oh dear , looks like PN new billing system has not gone as planned https://community.plus.net/t5/My-Account-Billing/Cannot-view-bill-in-new-billing-system/td-p/1566790
it sort of works on Member centre for me but getting me worried :-\
jelv:
After 10+ years of development and testing you'd have thought they'd have got such basic issues right.
rongtw:
Yes Jelv >:( i asked for a reply via Social media , 5hours ago on twitter and am still awaiting a reply .
Did you see this thread too ? https://community.plus.net/t5/My-Account-Billing/When-I-click-on-view-my-bill-I-see-someone-else-s-details-for-a/td-p/1566644
Ronski:
We migrated our work account away from Plusnet in August, but unfortunately they are still billing us.
Got two tiny credits, where it states customer without service due to migration, then they billed us for September :wall:
So it looks like I will get to see the new bills after all.
rongtw:
Oh Dear Plusnet , :no: :'( https://www.ispreview.co.uk/index.php/2018/09/big-plusnet-uk-billing-upgrade-suffers-bugs-and-personal-data-leak.html
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