@burakkucat there is a huge amount of info in AA's clueless.aa.net.uk server and also I discovered another server called something like
www.bt.aa.net.uk which is a web server that displays 'trouble' or problem report logs relating to a particular fault resolution job. I can see all the conversation with BT, most of which is very strange and confusing, and also a load of info coming from BT including tests’ results and updates on progress.
Nothing to show relating to today yet. No idea when they are going to come back. It is not very good that the first fellow left with it in such a state saying it was 'installed' but I had never got a demo from him because I think AA had not turned PPP or lower layers on in time so I could not actually have got everything up and running for a real test. That is why I did not detain the BT man last week and let him escape with no idea whether it was working properly or not. The idea last week seemed to be that if we were given good copper then that was enough, yet AA pay BTW for BTW’s DSL service so it is that that needs to be tested and demoed. Let me temporarily play along with the fantasy that there are all really several different companies, while as far as I know there is just one company, one legal entity and one company number for the one plain 'BT'. If there is no such a thing as a 'BT Wholesale engineer' only a 'BT Openreach engineer then there is a kind of gap in the service. I hope there is just no such thing and that they remember that.