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Author Topic: Plusnet Updating payment system ?  (Read 1965 times)

rongtw

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Plusnet Updating payment system ?
« on: June 23, 2018, 05:27:34 PM »

Quote from JonoH "We're upgrading our payment software over the next few days, and unfortunately that means that some older internet browsers will no longer be able to access our website."

a thread here https://community.plus.net/t5/Plusnet-Feedback/Older-Browsers-No-Longer-Able-To-Access-Plusnet-Site/m-p/1547277#U1547277

Question ?  if they upgrading payment system and it affects your browser should this not be in a more prominent page ?

 
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j0hn

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Re: Plusnet Updating payment system ?
« Reply #1 on: June 23, 2018, 05:40:20 PM »

I don't imagine it will affect very many users. The update is blocking very old browser versions that don't support newer version of TLS (1.1 and above I believe).

The 4th post sums it up perfect

Quote from: Browni
This is a no win situation for Plusnet

1) Upgrade the software and get complaints

or

2) don't upgrade and still get complaints.

Hey ho.
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rongtw

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Re: Plusnet Updating payment system ?
« Reply #2 on: June 24, 2018, 09:19:26 AM »

So they not actually updating the payment software ? its  just To meet the new PCI Data Security Standard 
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chenks

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Re: Plusnet Updating payment system ?
« Reply #3 on: June 24, 2018, 10:17:59 AM »

So they not actually updating the payment software ? its  just To meet the new PCI Data Security Standard

yes, the same as every other site that has a payments service.
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rongtw

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Re: Plusnet Updating payment system ?
« Reply #4 on: June 24, 2018, 10:37:47 AM »

Hi Chenks  ;) , yes just for a moment there i thought Plusnet we actually going to fix something  :lol:
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chenks

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Re: Plusnet Updating payment system ?
« Reply #5 on: June 24, 2018, 05:33:01 PM »

give them time, they'll get there
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St3

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Re: Plusnet Updating payment system ?
« Reply #6 on: June 25, 2018, 01:57:27 PM »

Its a good job someone made that post, because its the only thread to get more than one reply as of late :P
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chenks

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Re: Plusnet Updating payment system ?
« Reply #7 on: June 25, 2018, 02:04:44 PM »

Its a good job someone made that post, because its the only thread to get more than one reply as of late :P

of course the usual surly reply from JonoH was there.
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rongtw

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Re: Plusnet Updating payment system ?
« Reply #8 on: June 25, 2018, 05:11:23 PM »

Oh yes Jono typed lots of words but gave no real information  >:(  must be commercially sensitive info
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j0hn

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Re: Plusnet Updating payment system ?
« Reply #9 on: June 25, 2018, 05:27:38 PM »

What other info would you like?

between

Quote
To give some actual detail.

PCI-DSS requires SSL and early TLS (TLS 1.0) to be gone by 30th June.

Old versions of IE especially don't support anything over TLS 1.0. Basically any version of IE on XP.

Chrome/Firefox are generally fine due to the auto updating they've had built in for years.

and

Quote
Below are the browser versions that support TLS 1.1 and above, taken from https://help.fasthosts.co.uk/app/answers/detail/a_id/2999/~/tls-1.0-browser-compatibility

Browser Version
Google Chrome 26 and above.
Mozilla Firefox 34 and above.
Microsoft Internet Explorer 7.8 and above.
Microsoft Edge 12 and above.
Apple Safari 8.9 and above.
Opera Browser 20 and above.

the thread covered everything relevant.

The guy doing the upgrade is named Bill, he's 44 with 2 kids.
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chenks

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Re: Plusnet Updating payment system ?
« Reply #10 on: June 25, 2018, 05:42:10 PM »

none of that was posted by plusnet though.
and what relevance does the name, age and number of kids have to do with anything?
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renluop

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Re: Plusnet Updating payment system ?
« Reply #11 on: June 25, 2018, 08:18:02 PM »

If only the info were more comprehensive! Lacking are inside leg measurement, collar and shoe size, and blood group. ::) ;D
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Deathstar

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Re: Plusnet Updating payment system ?
« Reply #12 on: June 25, 2018, 08:20:00 PM »

I'd rather they update their systems so not to have passwords in plain text!!
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rongtw

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Re: Plusnet Updating payment system ?
« Reply #13 on: June 26, 2018, 07:08:13 AM »

Yes and thats just one thing that needs updating , BUT they have been promising a new more flexible Billing system for more than 8 years  >:(
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rongtw

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Re: Plusnet Updating payment system ?
« Reply #14 on: June 27, 2018, 09:14:43 AM »

Good Example here , their billing system is Borked Paid my bill yesterday , and i just received a text from them saying has not been paid ?  and am being restricted WTF
i get via mobile to member center and log in and i get this ??  :no:

Woops! Something went wrong.

We're sorry for this interruption. Your browsing restriction had not been removed, even though your invoice has been cleared.

We've now removed the restrictions from your account, so you can browse normally.

It can take a couple of minutes for the restriction to be removed. If you keep returning to this message, please contact us.

go back to the Plusnet website to browse from there

For help or further information, please contact us online.
 
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