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Author Topic: Speed issues with AAISP  (Read 5766 times)

johnson

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  • Posts: 509
Re: Speed issues with AAISP
« Reply #135 on: July 06, 2018, 11:42:26 AM »

Don't forget the various Xdb attenuators,  :D.
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Jon21

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  • Posts: 86
Re: Speed issues with AAISP
« Reply #136 on: July 06, 2018, 01:09:22 PM »

VM's stuff is good when it works. Don't expect useful customer support. If there's a flaw with the hardware they supply you're stuck with it, even if you're a business customer (google "Puma 6"). If you don't get the speeds you're supposed to, you'll probably not have any luck getting it fixed. You'll get a reference number and a review date. At the review date, nothing will change, and you'll get another review date.

It's a shame that in many areas VM have a monopoly on "superfast" broadband.

That's if you can even get them to acknowledge that there is fault. Usually, they just bury their heads and proclaim there is nothing wrong. At peak times, I was having issues with upstream congestion which resulted in the upload speed being half of what it should of been (20Mb) and the latency being appalling. But nope, apparently there was nothing wrong. This was the thread I had running: https://community.virginmedia.com/t5/Speed/Intermittent-congestion/td-p/3562884

When the connection worked with VM, it was fairly decent. Any problems and you're pretty much left on your own, as their "support" is basically non-existent.
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Weaver

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  • Posts: 6272
  • Retd sw dev; A&A; 4 7km ADSL2; IPv6; Firebrick
Re: Speed issues with AAISP
« Reply #137 on: July 06, 2018, 02:05:33 PM »

@unocomms - and welcome to the Kitz forum unocomms. It's very good to have you! I keep hearing lots of good things about uno
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twinkletoes

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  • Posts: 16
Re: Speed issues with AAISP
« Reply #138 on: July 07, 2018, 01:29:26 PM »

Matt and co are always very helpful when issues arrive, an excellent ISP to be with as I've been with uno since 2011. :)

Sorry for going slightly OT here.

Steve
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andrew-AAISP

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  • Posts: 21
    • aa.net.uk
Re: Speed issues with AAISP
« Reply #139 on: August 08, 2018, 09:51:46 PM »

Can I ask if anyone on TT circuits are seeing slowness problems again, or are speeds still reaching top speed? Thanks.
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A&A

adrianw

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  • Posts: 123
Re: Speed issues with AAISP
« Reply #140 on: August 10, 2018, 02:13:08 AM »

Can I ask if anyone on TT circuits are seeing slowness problems again, or are speeds still reaching top speed? Thanks.

Non dedicated Thinkbroadband speed test may be a little slower than it was downstream.

   Date                     Down HTTPx6   Down HTTPx1   Upstream
    Fri 10/08/2018 01:56   73.36 Mbps   72.76 Mbps   18.61 Mbps   
    Fri 10/08/2018 01:56   73.63 Mbps   72.29 Mbps   18.44 Mbps   
    Fri 10/08/2018 01:52   73.20 Mbps   72.73 Mbps   18.19 Mbps

    Fri 06/07/2018 02:06   74.08 Mbps   72.73 Mbps   17.96 Mbps
    Fri 06/07/2018 02:05   74.22 Mbps   72.73 Mbps   18.00 Mbps
    Fri 06/07/2018 02:04   73.51 Mbps   73.09 Mbps   18.44 Mbps


Sync speed unchanged: Connection speed (kbps):   79999      19999  :cool:
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sotonsam

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  • Posts: 101
Re: Speed issues with AAISP
« Reply #141 on: August 10, 2018, 09:59:37 AM »

Can I ask if anyone on TT circuits are seeing slowness problems again, or are speeds still reaching top speed? Thanks.

Seem to be getting around 75mb throghput on a line sycned at 79999 - so seems to be ok.
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