AAISP contacted Talktalk about this
on the 3rd, fix was
tested today on AAISP Andrews home line, then
rolled out to all lines within an hour. It's all in this thread if you read the whole thing.
What other timeline do you need? Uno's 6 weeks failing to fix the problem is irrelevant.
poor CS by AAISP, great at getting the problem fixed with 2 days.
great CS by Uno, but unable to fix the issue within 6 weeks.
edit: big chunk of credit needs to go to the Kitz community as a whole. Without this thread the issue would likely still exist.
pat yourselves on the back folks