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Ofcom review of directory enquiries
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Topic: Ofcom review of directory enquiries (Read 1269 times)
4candles
Kitizen
Posts: 3304
Not young enough to know everything
Ofcom review of directory enquiries
«
on:
June 13, 2018, 03:18:32 PM »
Typical Ofcom - these rip-off merchants should have been reined in years ago.
Ofcom has today published a
consultation on directory enquiry (118) numbers
, following a review of how people use these services, and the cost of calling them.
We have been concerned about the rising cost of directory enquiry services. Last year we launched a
Call Cost Review
to ensure prices are transparent and fair. In addition to the high prices that some directory enquiry providers charge, our review has found a lack of transparency and awareness of their cost. People are often paying much more than they expect. As a result, we are proposing to cap the cost of directory enquiries services at £3.10 per 90 seconds, which would bring prices back to 2013 levels.
Today’s consultation closes on 22 August 2018, and we aim to publish our conclusions by the end of the year.
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To err is human - to purr feline
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
Bowdon
Content Team
Kitizen
Posts: 2395
Re: Ofcom review of directory enquiries
«
Reply #1 on:
June 13, 2018, 07:56:13 PM »
I didn't know people still called directory enquiries these days
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BT Full Fibre 500 - Smart Hub 2
4candles
Kitizen
Posts: 3304
Not young enough to know everything
Re: Ofcom review of directory enquiries
«
Reply #2 on:
June 13, 2018, 11:46:40 PM »
Mostly I'd guess only those without web access and least able to afford being ripped off.
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To err is human - to purr feline
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
Weaver
Senior Kitizen
Posts: 11459
Retd s/w dev; A&A; 4x7km ADSL2 lines; Firebrick
Re: Ofcom review of directory enquiries
«
Reply #3 on:
June 14, 2018, 02:36:00 AM »
Maybe old folks too who are not able to find out about the alternatives. £3 is unbelievable!
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jelv
Helpful
Kitizen
Posts: 2054
Re: Ofcom review of directory enquiries
«
Reply #4 on:
June 14, 2018, 09:14:06 AM »
£3.10 per 90 seconds is still a rip-off. When you call one of these services they offer (twist your arm) to let them connect you when you then carry on paying their exorbitant charges for what is likely to be a call to an 01 or 02 number.
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Broadband and Line rental:
Zen Unlimited Fibre 2
, Mobile: Vodaphone
Router: Fritz!Box 7530
chenks
Kitizen
Posts: 1106
Re: Ofcom review of directory enquiries
«
Reply #5 on:
June 14, 2018, 03:51:17 PM »
i suppose 118118 have to get the money to pay for their continual advertising somehow.
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Ofcom review of directory enquiries