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[Bo]

Hence why I said email the CEO of Openreach explaining everything, it will be sorted out quickly.

Does that actually work?  I guess I will try - nowt to loose!!

[sotonsam]

My checker thing has always shown FTTPoD
Yet I've never found a way to order it :s

There are a couple of ISP's who provide it (Cerberus networks being one). But be prepared for an install cost in excess of £10,000 and a monthly cost in the hundreds.

As far as I know FTTPoD is avaliable to anyone who has FTTC in the vacinity. Not sure why it's offered really as it's really not a viable option for anyone anywhere. Even businesses can get faster lines a lot cheaper than that.

[Ronski]

Does that actually work?  I guess I will try - nowt to loose!!

Yes! I have first hand experience, after 3 months of trying to get Plusnet, and PN trying to get OR to fix an issue of their own making I raised the matter with the CEOs office and it was fixed within 5 days, this was an actual fault.

Numerous people have resorted to this method to get database issues resolved, and it generally works. Just remember to be clear, concise and polite.

[Bo]

Bit of an update after my email to the CEO of BT and Openreach, went to the checker and my phone number no longer lists Ultrafast 1/2 any more so something is moving.  Hopefully it will be just retagging.....

Hopefully