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Author Topic: Have ZyXel given up on VMG series routers?  (Read 222 times)

tubaman

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Have ZyXel given up on VMG series routers?
« on: November 21, 2020, 12:14:56 PM »

I occasionally check for new firmware at ZyXel's site - https://www.zyxel.com/uk/en/support/download_library.shtml - but there is now no sign of any firmware, old or new, for the VMG series routers. Old firmware is still on their FTP site - ftp://ftp.zyxel.com/ - but you need to know that's there to find it.
Have they given up on the VMG series now?
 :(
« Last Edit: November 22, 2020, 09:29:44 AM by tubaman »
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meritez

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Re: Have ZyXel given up on VMG series routers?
« Reply #1 on: November 23, 2020, 10:48:03 AM »

The Zyxel EMEA site lists the VMG3927-T50K, VM3625-T50B and the VMG1312-T20B, although the DX3300-T0 looks interesting:
https://service-provider.zyxel.com/emea/en/products/dsl-cpes/vdsl/modemresidential-gateways

Are Zyxel seriously going T Series, as I see the VMG8825-T50K is on the FTP site but Zyxel are wiping their hands of supporting isp versions:

https://support.zyxel.eu/hc/en-us/articles/360014493120-VMG8825-T50K-NL01V1F-T-Mobile-NL-

 :lol:

hopefully should be cheap on ebay

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j0hn

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Re: Have ZyXel given up on VMG series routers?
« Reply #2 on: November 23, 2020, 10:57:24 AM »

Zyxel are wiping their hands of supporting isp versions:

They have never supported ISP only provided modems.

They only provide firmware for devices they sell in a retail environment.
Many of the VMG series routers were provided to both ISP's and direct to consumers so could easily be unlocked.

They have always had a few modems and routers that are exclusively for ISP's and you can't find generic firmware for these.

The VMG8825-T50K-NL01V1F / T-Mobile NL looks to be 1 of those.
Nothing new about that approach.
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tubaman

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Re: Have ZyXel given up on VMG series routers?
« Reply #3 on: November 23, 2020, 10:58:35 AM »

The Zyxel EMEA site lists the VMG3927-T50K, VM3625-T50B and the VMG1312-T20B, although the DX3300-T0 looks interesting:
https://service-provider.zyxel.com/emea/en/products/dsl-cpes/vdsl/modemresidential-gateways

Are Zyxel seriously going T Series, as I see the VMG8825-T50K is on the FTP site but Zyxel are wiping their hands of supporting isp versions:

https://support.zyxel.eu/hc/en-us/articles/360014493120-VMG8825-T50K-NL01V1F-T-Mobile-NL-

 :lol:

hopefully should be cheap on ebay

I saw those, but there's no firmware listed for them on the main site.
I'm not sure what's going on.
 :)
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Weaver

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Re: Have ZyXel given up on VMG series routers?
« Reply #4 on: November 23, 2020, 12:53:34 PM »

Perhaps itís just a screw-up? Website maintenance gone wrong ? Iím not particularly convinced by my own suggestion.
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j0hn

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Re: Have ZyXel given up on VMG series routers?
« Reply #5 on: November 23, 2020, 03:21:26 PM »

It's a bit odd that they have removed a large amount of devices from their download library links.
The 8924 and 1312 specs/support pages have been gone a while but you could still search for the device and find firmware links.

Still about a dozen firmware versions for the 8924 on their ftp site.
You need to know the link as there's no way to find it through Zyxel's website.

ftp://ftp.zyxel.co.uk/

They even have a non ISP firmware for the apparently ISP only VMG8825-T50K discussed above.
ftp://ftp.zyxel.co.uk/VMG8825-T50K/firmware/
Which is more than they provide for some other models issued to ISP's in parts of South America and Egypt.

With a few of the VMG series models used by some members here on kitz, Zyxel would often help providing the Supervisor password without having to decrypt it yourself.

However they would ask for the router serial number and if you provided the serial number of an ISP supplied device support would end at that point, referring you back to your ISP.

If you provided a retail model serial number they would provide the Supervisor password and even offered to register the devices warranty for you.
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