Computer Software > Windows 8

Win 8.1 Network Display Issue

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tiffy:
Just upgraded my desktop PC (Packard Bell intel i5) with a Samsung 500 Gb. SSD retaining the native Win 8.1 operating system, successful migration of the operating system from original 1 Tb. HD using Macrium Reflect software, did initially try the Samsung supplied migration software but although this worked, missed out some of the original HD partitions.
Have retained the original 1 Tb. HD (re-formatted) for additional storage.

Very happy with the results, start up, shut down and program opening very much faster as would be expected, a much quieter experience, only the CPU cooling fan now audible except for the occasional, old HD access.

However, I do have an issue which I have spent hours trying to resolve and trawled dozens of web sites & forums looking for a solution, so far without success:

Windows explorer won't display local network connected devices such as WD My Cloud NAS, Win 10, i5 laptop, satellite/free-view boxes etc., they are all connected and can be accessed by their respective IP address'es, just won't show up on Win explorer.
This is particulary annoying with the WD NAS as it is the normal way to access the file area, the NAS can still be accessed perfectly by the Humax free view box/attached TV and web interface.

On the old set up (pre HDD migration) to be honest, the WD NAS did periodically disappear from Win explorer for some reason but always re-appeared again, apparently an issue known to WD and well documented on their site & forums.
My i5, Win 10 laptop (ethernet connected to LAN) still periodically fails to display the WD NAS/desktop PC on explorer but always re-appear again.

If I thought the long term solution was to migrate the desktop PC to Windows 10 I would contemplate this, however, as described, Win 10 although better does not seem to be completely free of this issue also.

I doubt that there are few solutions I have not tried over the last few days, so just in the hope that some of the forum members might have further suggestions......

Edit:
To clarify, I refer to LAN devices non appearance in the "Network" display tree in Windows explorer, NAS and laptop PC do appear on Win explorer tree giving access to designated shared areas only, same applies to "Homegroup".

andyfitter:
Network browsing stops working if SMB V1 has somehow been disabled. Worth checking out.

tiffy:

--- Quote from: andyfitter on February 20, 2018, 12:25:28 PM ---Network browsing stops working if SMB V1 has somehow been disabled. Worth checking out.

--- End quote ---

Thanks for your interest & suggestion.

Yes, been there I'am afraid, one of the early things I checked.
Strangely enough, from Win 8 onwards SMB V3 is used, there is a command line check for this and I have checked.

parkdale:
I would say this is as you have found out, a WD firmware issue :-\ rather than a Windows one.
What Modem/router do you use? and does it also have on/off issues with the WD drive?

tiffy:

--- Quote from: parkdale on February 20, 2018, 02:50:50 PM ---I would say this is as you have found out, a WD firmware issue :-\ rather than a Windows one.
What Modem/router do you use? and does it also have on/off issues with the WD drive?

--- End quote ---

ZyXEL 1312-B10A, as listed on my profile, WD NAS directly connected to a LAN port, never have any "LAN visibility" issues on the router, always appears on the ZyXEL GUI.

Yes, there are Windows explorer, network visibility issues documented by Western Digital and indeed reported issues with the AV/Firewall software I use, Bitdefender, however, I have worked through the listed fixes for all these and even run with firewall disabled, no joy.

I actually managed to get the NAS visable for the first time on my desktop PC's Win explorer network this afternoon by deleting the "Credential Manager" Windows listing for the NAS, I had never created this in the first place, appeared to re-create itself and the NAS appeared ?
However NAS & laptop have now disappeared from explorer, network tree again !

Still believe that it's a Windows/configuration issue on both 8.1 and 10 as my Win 10 laptop will randomly display/or not the NAS and/or my desktop PC on explorer/network, ie., not just the NAS visibility being the issue, very, very frustrating.

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