Well AAISP tried to change it to the afternoon on my request, due to removal van arriving at the current house in the morning on that day, but unfortunately it wasn't possible to get an afternoon slot so I've left it as the morning and will have someone else waiting at the current house while I'll be at the new house for the engineer. I still don't know anything more than 'BT says an appointment is required', I don't think AAISP had more clarification either. I think you're right though, maybe a pair of wires needs reconnecting somewhere and then presumably tested from the master socket to make sure the new connection is working fine.
So, about two weeks from now in the morning I've got an engineer 'restarting the stopped line' for the AAISP service and in the afternoon on the same day I've got an appointment to put in a second line for CIX (phone calls only but I might consider bonding FTTC later on
, especially as AAISP now do quota balancing between terabyte and non-terabyte as far as I know).
I like the CIX control panel, although I've not seen the full functionality yet I do see options to adjust the appointment date/time, add notes for the engineer or such at the moment. They were helpful on the phone, resolving an slight hiccup with me not receiving my login when expected. Manual ordering form is a bit limited so you have to say what you want when you order for the first time, e.g. if you want a SIM2 code then you'll need to ask for that in the comments. However once you're signed up you can place orders automatically in future as well as requesting such things. For example,
https://i.imgur.com/2R29Lfm.png. For my setup however I ended up not using a SIM2 code hence two lines at the moment
.