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Author Topic: SKY FTTC Broadband diagnosis - Ping >700ms  (Read 1087 times)

ac427

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  • Posts: 21
SKY FTTC Broadband diagnosis - Ping >700ms
« on: February 06, 2018, 07:10:20 PM »

Hi All, Can / should i use the same BT Wholesale tests for diagnosing my friend's SKY FTTC slow internet access.

Pings are in the 700ms region.



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j0hn

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  • Posts: 3890
Re: SKY FTTC Broadband diagnosis - Ping >700ms
« Reply #1 on: February 06, 2018, 08:01:51 PM »

If they can enable ICMP pings on their router then I recommend running a ThinkBroadband BQM

https://www.thinkbroadband.com/broadband/monitoring/quality

It monitors the latency of the line every second and is great evidence for ISP's.
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Talktalk FTTP 550/75 - Speedtest - BQM