Hi,
I've noticed in recent weeks that my DSL connection will nearly always drop every morning (and usually Mon-Fri but sometimes the weekend too) around 8:30am. It can stay down for as long as 30mins. I've replaced both router and modem, which has made zero difference. I even moved off BT to TTB. While sync and speed marginally improved, the connection issues persist.
My new provider shows session stats and I can see frequent drops through the day due to a "Port Error"? Modem (configured in bridge) logs don't provide any insight other than the link is down.
I'm no expert here, though have read a little on REIN and SHINE as possible causes. I'm pretty sure there's nothing on premise that would cause this and certainly nothing unusual around that 08:30 time to suggest such. I live in a detached property, I can see the copper cable running directly from it to a nearby street pole and then underground.
What (if anything) can I do to resolve this? As I work from home it's more than just an inconvenience.
Not sure if my stats help either, but here they are...
Downstream Upstream
Line Coding (Trellis) On On
SNR Margin (dB) 12.6 5.9
Attenuation (dB) 24.8 0.0
Output Power (dBm) 11.8 3.3
Attainable Rate (Kbps) 53243 7181
Rate (Kbps) 40000 7895
B (# of bytes in Mux Data Frame) 138 239
M (# of Mux Data Frames in an RS codeword) 1 1
T (# of Mux Data Frames in an OH sub-frame) 0 41
R (# of redundancy bytes in the RS codeword) 8 0
S (# of data symbols over which the RS code word spans) 0.1101 0.9658
L (# of bits transmitted in each data symbol) 10684 1988
D (interleaver depth) 16 1
I (interleaver block size in bytes) 147 120
N (RS codeword size) 147 240
Delay (msec) 0 0
INP (DMT symbol) 45.00 0.00
OH Frames 0 0
OH Frame Errors 160019 25
RS Words 385950912 1210100
RS Correctable Errors 1405454 0
RS Uncorrectable Errors 0 0
HEC Errors 111626 0
OCD Errors 0 0
LCD Errors 0 0
Total Cells 819959057 0
Data Cells 11530078 0
Bit Errors 0 0
Total ES 30979 17
Total SES 201 0
Total UAS 1481 1411
Thanks!
Author
Topic: FTTC connection drops every morning, REIN or SHINE...? (Read 1328 times)