ISP is Plusnet, I too cant see why a DLM reset would have occurred, but it is very annoying. My son has already noticed the increased latency whilst gaming.
Whilst working on a DSLAM port fault, and performing a co-op call with our DCoE (Diagnostic Centre of Excellence) ... they may deem it necessary for whatever reason, to perform a full card reset. Depending on how many EU's are active on that card, they will all see a reset.
Now before we all start shouting, "Red card, ref" ... this isn't a decision taken lightly and if I had to make a guess on how many times I've witnessed this action being taken, I would say probably twice in one year.
The DCoE advisor has a flow-chart he HAS to follow and I would guess this is the last resort judging from the amount of times I've seen it used in anger.
So, this
may be the reason why
Pure guess work.