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Author Topic: Free speed upgrade for BT Infinity 1 customers to 80/20  (Read 16610 times)

renluop

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #15 on: September 30, 2017, 03:55:51 PM »

If you upgrade some from one product to another f.o.c, those on lesser products effectively are being charged relatively more for theirs. The likes of PN with its 40/2 40/10 could become less attractive. Could there be reason to think that BT have in view the consolidation in to one single brand. Reports of Plusnet services standards seem to indicate indifference.
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d2d4j

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #16 on: September 30, 2017, 04:30:37 PM »

Hi

@romski - many thanks, I understand now what you were you saying

@dray - bt are not removing any lines from infinity 1, but those that are been upgraded to infinity 2, will no longer been shown as infinity 1 lines

I think its a bad move on the part of bt retail - probably why it's not been widely publicised - might even look at the EE offer for 100GB data and iPhone - drop all bt lines and services and save overall (when you calculate line rental, broadband charges and mobile costs together), and could setup own personal VPN with our systems in the datacentre hmmm

Many thanks

John
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Dray

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #17 on: September 30, 2017, 04:36:43 PM »

@dray - bt are not removing any lines from infinity 1, but those that are been upgraded to infinity 2, will no longer been shown as infinity 1 lines

No one is being upgraded to Infinity 2
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ejs

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #18 on: September 30, 2017, 04:38:48 PM »

It says only if your line can support it. As we know a line will only support what it's capable of. So any line that is on Infinity 1 and syncing at 55/10 will almost certainly have the ability to sync higher, BT may well know the attainable, so it can choose which lines will be upgraded, it may well pick lines that can sync much higher than 55. Now as we know a lot of people choose Infinity 1 for price, so a lot of Infinity 1 lines might well be capable of syncing much nearer to 80/20. Potentially pushing up the average speed for Infinity 2. My brothers line with xDB may well reach the mid 70's, possibly even the max.

I thought the lines will still be under Infinity 1, just operating at 80/20. The upgraded lines will still be Infinity 1.
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licquorice

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #19 on: September 30, 2017, 05:07:34 PM »

A rose by any other name...............  :)
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Ronski

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #20 on: September 30, 2017, 07:11:32 PM »

Good point @Dray & @EJS, so surely that's going to confuse the average speeds on Infinity 1 when some customers are getting Infinity 2 like speeds.
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Bowdon

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #21 on: September 30, 2017, 11:42:33 PM »

They might be still considered Infinity 1. But in reality they are getting the Infinity 2 service, yet paying a lesser price.

I'm hoping that we're only seeing half the update. Because if they leave it like this there is going to be a lot of annoyed people, especially those under contract paying Infinity 2 prices for 12 months or more.

BTW, I'm happy for you guys on Infinity 1 getting the speeds your line deserves. I just hope they talk about dropping the price for Infinity 2.
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KIAB

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #22 on: September 30, 2017, 11:48:43 PM »

They might be still considered Infinity 1. But in reality they are getting the Infinity 2 service, yet paying a lesser price.

I'm hoping that we're only seeing half the update. Because if they leave it like this there is going to be a lot of annoyed people, especially those under contract paying Infinity 2 prices for 12 months or more.

BTW, I'm happy for you guys on Infinity 1 getting the speeds your line deserves. I just hope they talk about dropping the price for Infinity 2.

We who are on  Infinity 2 will get upgraded to G.Fast... :lol:
« Last Edit: October 01, 2017, 08:10:30 AM by KIAB »
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Chrysalis

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #23 on: October 01, 2017, 07:26:46 AM »

Seems its to push up the mean speeds by upgrading those with high attainable.

Unsurprisingly existing infinity 2 users arent happy as they paying more now for same speed.

Wonder what would happen if I rang saying,  I will accept free service in return for pushing up their figures. :)
« Last Edit: October 01, 2017, 07:34:34 AM by Chrysalis »
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phi2008

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #24 on: October 01, 2017, 05:30:49 PM »

From Thinkbroadband news comments -


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kitz

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #25 on: October 01, 2017, 06:12:26 PM »

hmmm  I doubt that.   It would be Openreach that needs to decide that not BTr.    I hardly think Openreach would increase the max sync to 100Mbps - especially not whilst we still have the g.inp and vectoring mess.    :-\
Off the top of my head I think countries that offer 100Mbps on VDSL2 tend to use vectoring, because I don't see too many lines these days which could support 100Mbps now that cross-talk has been eating away at massive chunks of speed.
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phi2008

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #26 on: October 01, 2017, 06:20:54 PM »

I doubt he's referring to VDSL, sounds more like G.fast - I think 100Mb would encompass a lot of premises. The figure of 100Mb I think would also work well, psychologically, in advertising - sounds like a "barrier" being broken to the average consumer.
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ejs

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #27 on: October 01, 2017, 06:38:56 PM »

I thought 100Mbps was the minimum speed you need to be able to get for them to let you have G.fast.
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Dray

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #28 on: October 01, 2017, 06:48:06 PM »

I thought G.Fast was 160Mbps
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skyeci

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Re: Free speed upgrade for BT Infinity 1 customers to 80/20
« Reply #29 on: October 01, 2017, 06:53:08 PM »

150mbps mimimum I was told by my last OR engineer who said he had just been on a g.fast training course...
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