Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[slinkywonka]

Hi

I hope you don't mind, as this thread is a little confusing but if the router is dropping connection, then it should be logged in the router logs

Have the logs been posted on here from the router

I think if not, these would help in determining where the issue is

Many thanks


John

The router logs show nothing,the lights on the router stay green when the drops happen.

[DHCP IP: (192.168.0.6)] to MAC address 8C:CD:E8:04:39:3C, Sunday, Sep 24,2017 09:38:27
[DHCP IP: (192.168.0.6)] to MAC address 8C:CD:E8:04:39:3C, Sunday, Sep 24,2017 09:38:04
[DHCP IP: (192.168.0.4)] to MAC address 14:2D:27:0B:D5:66, Sunday, Sep 24,2017 09:37:41
[DHCP IP: (192.168.0.8)] to MAC address E8:50:8B:04:05:F1, Sunday, Sep 24,2017 09:35:57
[DHCP IP: (192.168.0.3)] to MAC address D8:5B:2A:B3:C4:CB, Sunday, Sep 24,2017 09:31:37
[DHCP IP: (192.168.0.7)] to MAC address 88:C6:63:2F:15:CB, Sunday, Sep 24,2017 09:31:10
[Admin login] from source 192.168.0.2, Sunday, Sep 24,2017 09:30:54
[Time synchronized with NTP server] Sunday, Sep 24,2017 09:30:48
[Internet connected] IP address: 88.110.58.50, Sunday, Sep 24,2017 09:30:48
[Internet disconnected] Sunday, Sep 24,2017 09:30:30
[DSL Event] DSL: Up Sunday, Sep 24,2017 09:30:28
[DHCP IP: (192.168.0.2)] to MAC address 54:35:30:C7:46:83, Sunday, Sep 24,2017 09:30:26
[DHCP IP: (192.168.0.6)] to MAC address 8C:CD:E8:04:39:3C, Sunday, Sep 24,2017 09:30:19
[DHCP IP: (192.168.0.10)] to MAC address 6C:27:79:41:CE:FC, Sunday, Sep 24,2017 09:30:15
[Initialized, firmware version: V1.0.0.60_1.0.60] Sunday, Sep 24,2017 09:30:05

The log is short due to a factory reset.

[slinkywonka]

Not a factory reset sorry it was a reboot after i assigned p addresses to all my devices.I have 9 devices connected,2 wired and 7 wireless.

The d6400 says up to 10 devices...

[d2d4j]

Hi

Please could you post the logs after you have a drop of internet - without rebooting

Also, could you test by just using dhcp for your devices (thinking it maybe an issue on static assigned ip on Lan)

Many thanks

John

[slinkywonka]

Hi

Please could you post the logs after you have a drop of internet - without rebooting

Also, could you test by just using dhcp for your devices (thinking it maybe an issue on static assigned ip on Lan)

Many thanks

John

I can try the dhcp thing but i only gave the ps4 a static ip address after the issues started thinking it may help.I will post logs after next connection drop but it never shows anything.

[Dray]

Is the pc running dslstats wired or WiFi?

[slinkywonka]

Is the pc running dslstats wired or WiFi?

Wifi

[Dray]

Probably just a wireless interference problem then

[slinkywonka]

Probably just a wireless interference problem then

My ps4 is ethernet and that loses connection at the same time as the wifi.Its odd.

If i have reserved all my devices by ip reservation can i disable dhcp?

Just had a drop at 10.34am for 2 mins.Nothing at all in router log.

Ive ordered a new modem/router so will see what happens.

[d2d4j]

Hi

I'm about to go out but a quick Google on the 6400, shows loss of connection issues over many years 2012 - 2016 I think)

The usual fix is firmware, either updating or downgrading but does not work for all

Either way, the router logs for wan would be helpful

Many thanks

John

[Dray]

Are you certain it’s not using WiFi? I don’t know much about a PS4.

Can you connect the dslstats pc using Ethernet?

[d2d4j]

Sorry 1 more question

When you say loss of connection, do you mean Internet or the device losses its connection

Many thanks

John

[slinkywonka]

Sorry 1 more question

When you say loss of connection, do you mean Internet or the device losses its connection

Many thanks

John

Every device loses connection to the router at the same time,for the same period of time.My ps4 is connected by ethernet,triple checked in network settings.

The lights on router stay green as if all is normal,no logs in router to indicate the drops.I dont understand how the wired connection is affected? I once turned wifi off by the button on router and connected laptop by ethernet overnight running a network monitor,it showed 4 disconnects.That suggests its nothing to do with wifi.

[slinkywonka]

Are you certain it’s not using WiFi? I don’t know much about a PS4.

Can you connect the dslstats pc using Ethernet?

I could connect by ethernet overnight but not during the day as i have kids and a dog who are all clumsy and the router is right next to our sofa.

I will switch wifi off tonight before bed and connect laptop up by ethernet running dslstats.I will unplug both ethernet devices too,the ps4 and youview box.

Although i wont be able to tell if i have any disconnects as i use network monitor on my android tablet to log the disconnects usually.And im not sure if dslstats is showing anything abnormal at the times of the drops either,last drop was 10.34am??

[Dray]

As I saw before, in MDWS if you select the SNRM graph for the period of the last 6 hours you can easily see the resync at 9.29 and all the gaps including the one at 10:34.

[slinkywonka]

As I saw before, in MDWS if you select the SNRM graph for the period of the last 6 hours you can easily see the resync at 9.29 and all the gaps including the one at 10:34.

Great stuff then i shall leave wifi off and just run dslstats all night.