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Author Topic: Advice Needed - Health Check  (Read 8395 times)

burakkucat

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Re: Advice Needed - Health Check
« Reply #15 on: May 08, 2017, 06:59:38 PM »

Just for my notes, how much does Broadband Boost cost, all I found when looking was TOA?

Sorry, I don't have any idea. But thinking about the information you provided, following on from my reply to your initial post, makes me wonder if your ISP/CP is Andrews & Arnold:-\
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CrazyTeeka

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Re: Advice Needed - Health Check
« Reply #16 on: May 08, 2017, 07:11:37 PM »

Yes it is.  ;)
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burakkucat

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Re: Advice Needed - Health Check
« Reply #17 on: May 08, 2017, 07:13:14 PM »

Yes it is.  ;)

Thank you for confirming the fact.  :D
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CrazyTeeka

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Re: Advice Needed - Health Check
« Reply #18 on: May 08, 2017, 11:01:48 PM »

Well the only obvious fault appears to be the "Impairment in copper joint".
So I assume line does not meet Sin349.
An appointment is not required so I don't get to heckle an engineer this time.

Whats the best way to find out if the E-Side pair between cabinet and exchange is in good condition?
Kind of heard from an engineer last year that its not in the best condition, and could pickup some noise, could there be any truth to his claims.
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burakkucat

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Re: Advice Needed - Health Check
« Reply #19 on: May 09, 2017, 12:00:19 AM »

What exactly are the error symptoms you are experiencing?  :-\

At the moment, this thread is tending to read like a series of questions on the subject of: "How to perform a fault-fishing trip, so as to have something to complain about".  :-X

I would doubt the claim that the E-side is --

Quote
not in the best condition, and could pickup some noise

Once an E-side cable has been installed, the joints are virtually never re-opened. (The will always be a "corner case", in some obscure location, that will be an exception to the rule.) Pair swaps do take place, as that just requires a manipulation at the cabinet and the exchange MDF.
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CrazyTeeka

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Re: Advice Needed - Health Check
« Reply #20 on: May 09, 2017, 12:17:34 AM »

Sorry that it sounds like a fault fishing trip, to have something to complain about, but it's not.

I have a habit of questioning things that probably don't really matter at all, over analyzing things as it were.
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burakkucat

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Re: Advice Needed - Health Check
« Reply #21 on: May 09, 2017, 12:33:38 AM »

I would just let A&A get on with having that D-side joint fixed and then see how the circuit behaves.  :)
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banger

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Re: Advice Needed - Health Check
« Reply #22 on: May 09, 2017, 02:00:14 AM »

I ask awkward questions too. My boss always said that.  :lol:
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Tim
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Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80 Meg TTB Fibre

https://www.thinkbroadband.com/speedtest/1502566996147131655

CrazyTeeka

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Re: Advice Needed - Health Check
« Reply #23 on: May 10, 2017, 07:30:15 PM »

Gee what a surprise, fault vanishes after BTOR visit. Even though he says he cannot find anything wrong.  :'(

DiagnosticCode = GTC_FTTC_SERVICE_0000, TestDescription = GEA service test completed and no fault found ., ServiceTestID = 3164439, OpenreachReferenceID = or_nga_rdl10432app02:1277413498, TestCompleted = true, DateTestRequested = 2017-05-10T19:19:07.473, DateTestCompleted = 2017-05-10T19:20:08.91, TestOutcome = Pass, MainFaultLocation = OK, AppointmentRequired = N, FaultReportAdvised = N, ServiceLevel = 2, EthernetTraffic = Y, SyncStatus = In Sync, DownstreamSpeedMBPS = 0, UpstreamSpeedMBPS = 0, DateTestStarted = 2017-05-10T19:19:14.473, DateTestStopped = 2017-05-10T19:20:05.877, RadioFrequencyIngress = Not Detected, BridgeTap = Not Detected, RepetitiveElectricalImpulseNoise = Not Detected, VoiceLineTestResult = Pass, NTEPowerStatus = PowerOn, CrossTalk = Not Detected, Client = TTR Service Centre

He was happy to do a DLM reset which raised sync to 55M.
« Last Edit: May 10, 2017, 07:34:38 PM by CrazyTeeka »
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burakkucat

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Re: Advice Needed - Health Check
« Reply #24 on: May 10, 2017, 09:38:37 PM »

Intermittent faults are quite common but it definitely was "picked up" by the tester on the day that you checked.  :)

Now just to satisfy my curiosity, are you experiencing any circuit defects?
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CrazyTeeka

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Re: Advice Needed - Health Check
« Reply #25 on: May 10, 2017, 10:49:13 PM »

I'm not sure what you mean by circuit defects?
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NewtronStar

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Re: Advice Needed - Health Check
« Reply #26 on: May 10, 2017, 10:59:34 PM »

I'm not sure what you mean by circuit defects?

Massive errored seconds or large fluctuations on your DS & US SNRM or line drops occurring 8 to 16 times per day that sort of thing.
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CrazyTeeka

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Re: Advice Needed - Health Check
« Reply #27 on: May 10, 2017, 11:29:02 PM »

Not seeing any of those things.
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burakkucat

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Re: Advice Needed - Health Check
« Reply #28 on: May 10, 2017, 11:34:39 PM »

Not seeing any of those things.

That's good. So just make use of the service . . . until such time as it goes wrong.
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CrazyTeeka

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Re: Advice Needed - Health Check
« Reply #29 on: May 10, 2017, 11:56:14 PM »

Well, because fault has gone you can lock this thread.  :)
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