The BT engineer just left. He was here from 1pm to gone 4:30, up poles, in PCP, head scratching, running several tests. Noisy copper. Line swap, DLM reset. Left, saying (1) DS now stable at 67, (2) he'd keep an eye on it as he wasn't 100% happy about where the noise was coming from. Supernaturally diligent and pleasant guy. Explained everything he was doing. Can I send Openreach some kind of unsolicited glowing testimonial? Sadly, I've forgotten already his second name. Ross someone, from Yorkshire.
I started uploading my stats again. At the moment (17:13), my-idea-of-the-basics are:
SNRM 5.9 / 7.1
DS/US attainable: 79904/22572
DS/US actual: 69594/19999
PWR: 13.8 / 7.4
ATTN(DS) 18.0
INT 1363 (??)/ OFF
Of course, TBB speedtests are still hard-clamped at around 40/16. The engineer watched it run, and said it must be Plusnet doing that.
My Plusnet ticket is on hold till tomorrow 9:00am, when I'm away all day, mostly inaccessible. I think I might add a note (P'net highly discourage this) saying more-or-less
the above, in the hope of triggering whatever administrative thing they have to do to allow me to get the service I'm paying for. Or perhaps I'd better wait for them to get the engineer's report.