Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Pages: [1] 2 3

Author Topic: Will my Internet Service Recover?  (Read 8500 times)

Sunzz

  • Member
  • **
  • Posts: 55
Will my Internet Service Recover?
« on: December 20, 2016, 03:04:37 PM »

So after loads of power cuts, me messing around with my routers,cables etc i messed up internet up pretty badly. I was interleaved but luckily im back on fastpath, and im now using a zyxel vmg8924-b10a. Iv included some images of my current speed and the adsl checker, 2 bt engineers said my lines are fine but im suffering from crosstalk, will i ever get better upload speed? do my stats look ok? the best iv got recently before all the power cuts etc was 50/6.


VDSL Training Status:   Showtime
                    Mode:   VDSL2 Annex B
            VDSL Profile:   Profile 17a
                G.Vector:   Disable
            Traffic Type:   PTM Mode
             Link Uptime:   1 day: 0 hour: 14 minutes
====================================================================================
       VDSL Port Details       Upstream         Downstream
               Line Rate:      4.439 Mbps       44.051 Mbps
    Actual Net Data Rate:      4.296 Mbps       43.983 Mbps
          Trellis Coding:         ON                ON
              SNR Margin:        6.3 dB            6.3 dB
            Actual Delay:          0 ms              0 ms
          Transmit Power:      - 3.2 dBm         - 3.2 dBm
           Receive Power:       -7.7 dBm          -1.1 dBm
              Actual INP:        0.0 symbols       0.0 symbols
       Total Attenuation:        0.0 dB          18.2 dB
Attainable Net Data Rate:      4.767 Mbps       44.009 Mbps
====================================================================================
  VDSL Band Status        U0      U1      U2      U3      U4      D1      D2      D3
  Line Attenuation(dB):    1.2    23.8    36.1     N/A     N/A    12.9    30.7    49.0   
Signal Attenuation(dB):    1.0    23.7    35.3     N/A     N/A    12.2    30.5    49.1   
        SNR Margin(dB):    6.4    6.3    0.0     N/A     N/A    6.3    6.3    6.3   
         TX Power(dBm):   -6.8   -19.9   -5.9     N/A     N/A    11.0    7.2    6.9   
====================================================================================

            VDSL Counters

           Downstream        Upstream
Since Link time = 14 min 23 sec
FEC:      0      954
CRC:      228      296
ES:      187      277
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Latest 15 minutes time = 14 min 48 sec
FEC:      0      16
CRC:      7      5
ES:      4      3
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 15 minutes time = 15 min 0 sec
FEC:      0      7
CRC:      1      2
ES:      1      2
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Latest 1 day time = 14 min 48 sec
FEC:      0      16
CRC:      7      5
ES:      4      3
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 1 day time = 24 hours 0 sec
FEC:      0      938
CRC:      221      291
ES:      183      274
SES:      0      0
UAS:      24      24
LOS:      0      0
LOF:      0      0
LOM:      0      0
Total time = 1 days 14 min 48 sec
FEC:      0      954
CRC:      228      296
ES:      187      277
SES:      0      0
UAS:      24      24
LOS:      0      0
LOF:      0      0
LOM:      0      0
Logged

Sheepie

  • Member
  • **
  • Posts: 90
Re: Will my Internet Service Recover?
« Reply #1 on: December 20, 2016, 03:33:12 PM »

I think unless you can figure out why the U2 band is missing you will not get much improvment in upstream sync. Since your Downstream tones either side of U2 band look ok then it's probably something to do with the low power on the upstream.

My attenuation is 12.7dB, so closer the the cab than you (or better quality line in any case), yet my power is a lot higher (12.6dbm down 4.2dbm up)



Logged

Ronski

  • Helpful
  • Kitizen
  • *
  • Posts: 4307
Re: Will my Internet Service Recover?
« Reply #2 on: December 20, 2016, 03:40:58 PM »

I've switched back to my HG612 from the Zyxel, I've lost 7.2Mbps on the downstream (attainable was slightly lower than the sync on the Zyxel), but have gained 2Mbps on the upstream (attainable was pretty much the same as the sync). I shall probably stick to using the HG612 given the boost in upstream, and it makes for a tidier set up.

My upstream had been steadily dropping over the last year or so and got down to 4.5 Mbps.
Logged
Formerly restrained by ECI and ali,  now surfing along at 550/52  ;D

Sunzz

  • Member
  • **
  • Posts: 55
Re: Will my Internet Service Recover?
« Reply #3 on: December 20, 2016, 03:44:27 PM »

I think unless you can figure out why the U2 band is missing you will not get much improvment in upstream sync. Since your Downstream tones either side of U2 band look ok then it's probably something to do with the low power on the upstream.

My attenuation is 12.7dB, so closer the the cab than you (or better quality line in any case), yet my power is a lot higher (12.6dbm down 4.2dbm up)

Yeh iv noticed that before in previous posts, im complete missing bit tones in that area. Bt engineers said my line is fine so i dont really know what to do :(
Logged

Sunzz

  • Member
  • **
  • Posts: 55
Re: Will my Internet Service Recover?
« Reply #4 on: December 20, 2016, 03:46:00 PM »

I've switched back to my HG612 from the Zyxel, I've lost 7.2Mbps on the downstream (attainable was slightly lower than the sync on the Zyxel), but have gained 2Mbps on the upstream (attainable was pretty much the same as the sync). I shall probably stick to using the HG612 given the boost in upstream, and it makes for a tidier set up.

My upstream had been steadily dropping over the last year or so and got down to 4.5 Mbps.

Hmm i wonder if i should use the hg612 as my modem and the zyxel as my router then, as the wifis pretty good which has stopped the women of the house moaning lol
Logged

Sheepie

  • Member
  • **
  • Posts: 90
Re: Will my Internet Service Recover?
« Reply #5 on: December 20, 2016, 04:57:21 PM »

I think you should listen to ejs from your other post.....

See if you can get openreach to check the upstream power against attenuation on other customers into the same cab see if anyone is breaking the rules on UPBO.

"the use of UPBO has to be mandatory for all players, otherwise it will not be effective"


Logged

Sunzz

  • Member
  • **
  • Posts: 55
Re: Will my Internet Service Recover?
« Reply #6 on: December 20, 2016, 10:57:16 PM »

I think you should listen to ejs from your other post.....

See if you can get openreach to check the upstream power against attenuation on other customers into the same cab see if anyone is breaking the rules on UPBO.

"the use of UPBO has to be mandatory for all players, otherwise it will not be effective"

They would probs look at me like wtf? lol knowing my luck the guy wont even know what UPBO is.
Logged

Sunzz

  • Member
  • **
  • Posts: 55
Re: Will my Internet Service Recover?
« Reply #7 on: December 22, 2016, 03:25:37 PM »

Would it be worth trying to contact openreach on the problem? if thats even possible?
Logged

Sunzz

  • Member
  • **
  • Posts: 55
Re: Will my Internet Service Recover?
« Reply #8 on: January 02, 2017, 09:33:45 AM »

Heres my stats now, i really need to stop changing routers and stuff lol. Does my connection look good or bad? i think im getting too many errors for DLM to improve my connection right?

xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   0
Last initialization procedure status:   0
Max:   Upstream rate = 4478 Kbps, Downstream rate = 48372 Kbps
Bearer:   0, Upstream rate = 4334 Kbps, Downstream rate = 48836 Kbps

Link Power State:   L0
Mode:         VDSL2 Annex B
VDSL2 Profile:      Profile 17a
TPS-TC:         PTM Mode(0x0)
Trellis:      U:ON /D:ON
Line Status:      No Defect
Training Status:   Showtime
      Down      Up
SNR (dB):    6.3       6.3
Attn(dB):    18.1       0.0
Pwr(dBm):   -1.7      -1.7
         VDSL2 framing
         Bearer 0
MSGc:      18      33
B:      239      135
M:      1      1
T:      64      5
R:      14      16
S:      0.1564      0.9959
L:      12992      1221
D:      1      1
I:      254      152
N:      254      152
         Counters
         Bearer 0
OHF:      36026040      409219
OHFErr:      205      232
RS:      2305641149      2699361
RSCorr:      2760      739
RSUnCorr:   2835      0

         Bearer 0
HEC:      1731      0
OCD:      73      0
LCD:      73      0
Total Cells:   4199425682      0
Data Cells:   117934338      0
Drop Cells:   0
Bit Errors:   0      0

ES:      134      214
SES:      0      0
UAS:      23      23
AS:      90508

         Bearer 0
INP:      0.00      0.00
INPRein:   0.00      0.00
delay:      0      0
PER:      2.51      16.24
OR:      76.42      19.20
AgR:      48912.55   4352.89

Bitswap:   30900/30901      45/47

Total time = 1 days 1 hours 8 min 51 sec
FEC:      2760      739
CRC:      205      232
ES:      134      214
SES:      0      0
UAS:      23      23
LOS:      0      0
LOF:      0      0
LOM:      0      0
Latest 15 minutes time = 8 min 51 sec
FEC:      2      4
CRC:      0      1
ES:      0      1
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 15 minutes time = 15 min 0 sec
FEC:      15      3
CRC:      2      1
ES:      2      1
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Latest 1 day time = 1 hours 8 min 51 sec
FEC:      54      35
CRC:      7      11
ES:      8      10
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 1 day time = 24 hours 0 sec
FEC:      2706      704
CRC:      198      221
ES:      126      204
SES:      0      0
UAS:      23      23
LOS:      0      0
LOF:      0      0
LOM:      0      0
Since Link time = 1 days 1 hours 8 min 27 sec
FEC:      2760      739
CRC:      205      232
ES:      134      214
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Logged

Ronski

  • Helpful
  • Kitizen
  • *
  • Posts: 4307
Re: Will my Internet Service Recover?
« Reply #9 on: January 02, 2017, 12:31:11 PM »

They look fine to me, stop worrying and leave it alone.

Previous 1 day time = 24 hours 0 sec
FEC:      2706      704
CRC:      198      221
ES:      126      204
SES:      0      0
UAS:      23      23
LOS:      0      0
LOF:      0      0
LOM:      0      0

ES is the one that matters the most I believe, and 126/204 in a 24 hour period is nothing.

If you really must keep looking I suggest you have a read of this page, it covers both VDSL & ADSL

http://www.kitz.co.uk/adsl/DLM.htm
Logged
Formerly restrained by ECI and ali,  now surfing along at 550/52  ;D

NewtronStar

  • Kitizen
  • ****
  • Posts: 4898
Re: Will my Internet Service Recover?
« Reply #10 on: January 02, 2017, 04:14:10 PM »

when I look at those stats the line shows an uptime of 1 hour 8 mins and it is showing 134 ES in that hour so if those errors stayed constant during 23 hours 134ES X 23H = 3082 ES  that is above the DLM speed profile of 2880.

But I don't know if 1 hour 8 mins and 51 secs snapshot was a noisy time of the day  :-\
Logged

ejs

  • Kitizen
  • ****
  • Posts: 2078
Re: Will my Internet Service Recover?
« Reply #11 on: January 02, 2017, 04:36:17 PM »

@NewtronStar

I think you've misread the stats. The 1h 8m 51s has 8 ES, this is 1 hour and 8 minutes into the start of the current 24-hour period. The 134 ES is for the total link uptime, of 1 day 1 hour 8 mins.
Logged

NewtronStar

  • Kitizen
  • ****
  • Posts: 4898
Re: Will my Internet Service Recover?
« Reply #12 on: January 02, 2017, 05:00:51 PM »

Are you sure I ran my own stats for 1H and 3min 26 sec a few days ago have a look.

Edit I see now it says total time = 1 day not 1 hour  :-[  :paperbag:

Code: [Select]
adsl info --stats
adsl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason:    0
Last initialization procedure status:   0
Max:    Upstream rate = 6424 Kbps, Downstream rate = 38565 Kbps
Bearer: 0, Upstream rate = 6424 Kbps, Downstream rate = 32444 Kbps

Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        6.2             6.1
Attn(dB):        24.7            0.0
Pwr(dBm):        11.2            3.8

                        VDSL2 framing
                        Bearer 0
MSGc:           18              26
B:              51              191
M:              1               1
T:              64              40
R:              12              14
S:              0.0510          0.9488
L:              10040           1737
D:              635             1
I:              64              103
N:              64              206

                        Counters
                        Bearer 0
OHF:            959254          331411
OHFErr:         62              0
RS:             245491668               366968
RSCorr:         80095           3
RSUnCorr:       4073            0

                        Bearer 0
HEC:            937             0
OCD:            2               0
LCD:            2               0
Total Cells:    196099755               0
Data Cells:     10966           0
Drop Cells:     0
Bit Errors:     0               0

ES:             19              0
SES:            0               0
UAS:            662             662
AS:             3144

                        Bearer 0
INP:            3.00            0.00
INPRein:        0.00            0.00
delay:          8               0
PER:            3.27            9.52
OR:             58.59           26.87
AgR:            32503.03        6450.60

Bitswap:        2158/2158               28/28

Total time = 1 hours 3 min 26 sec
FEC:            80095           3
CRC:            62              0
ES:             19              0
SES:            0               0
UAS:            662             662
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 15 minutes time = 3 min 26 sec
FEC:            9440            0
CRC:            5               0
ES:             3               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 15 minutes time = 15 min 0 sec
FEC:            17165           0
CRC:            25              0
ES:             7               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 1 day time = 1 hours 3 min 26 sec
FEC:            80095           3
CRC:            62              0
ES:             19              0
SES:            0               0
UAS:            662             662
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 1 day time = 0 sec
FEC:            0               0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Since Link time = 52 min 23 sec
FEC:            80095           3
CRC:            62              0
ES:             19              0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
 >

« Last Edit: January 02, 2017, 05:04:52 PM by NewtronStar »
Logged

Sunzz

  • Member
  • **
  • Posts: 55
Re: Will my Internet Service Recover?
« Reply #13 on: January 02, 2017, 05:19:18 PM »

when I look at those stats the line shows an uptime of 1 hour 8 mins and it is showing 134 ES in that hour so if those errors stayed constant during 23 hours 134ES X 23H = 3082 ES  that is above the DLM speed profile of 2880.

But I don't know if 1 hour 8 mins and 51 secs snapshot was a noisy time of the day  :-\

yeh i think u may be mistaken Newtron :P Where does it says 2880 ES on the dlm page? i thought it was <345 errors per day to be classed as Green/Good?

Latest 1 day time = 1 hours 8 min 51 sec
FEC:      54      35
CRC:      7      11
ES:      8      10
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Logged

ejs

  • Kitizen
  • ****
  • Posts: 2078
Re: Will my Internet Service Recover?
« Reply #14 on: January 02, 2017, 05:31:29 PM »

The DLM profiles are usually given in terms of MTBE rather than ES count per day.
MTBE = uptime/ES
ES = uptime/MTBE
(24*60*60)/30 = 2880

So 2880 ES in 24 hours would work out as an MTBE of 30.
Logged
Pages: [1] 2 3
 

anything