I ended up with just over £14 refund, lets hope the rest of it stays working.
Anyway just found a rather stupid problem with Pfsense, I've got my backup on a USB stick, and it detects it whilst booting, and asks me to enter my encryption password, halfway through typing the password it times out and carries on booting.
How ridiculous is that!!! I'm typing the blooming password!!!
Once I start entering a password it should let me finish, anyway I'll try again and see if I can enter it fast enough!
Wouldn't be so bad if they actually had an option from the shell menu to restore a back up, but no thats too simple you have to watch it like a hawk, and type as quick as possible, my fault for using a password I suppose.
Edit. Managed it that time. Now to swap over from the Virgin router.