Good one, UB.
I must admit that I have bought from and through Amazon in the past and have had nothing but excellant service.
On the one occasion when I had a complaint, with an Amazon "merchant" not Amazon, and asked for a full refund, I had it within the day from Amazon who stated that they would pursue the merchant on my behalf, but here is your money in the meantime.
One of the safest places to buy online, I think.
I had not realised that the arrangement as described by roseway was in place, but will go down that route next time I purchase thro' Amazon