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[rustybob]

The problematic power bricks were black. these were replaced by white ones.

Mine's white 

[Dray]

I see your speedtouch is running ADSL2

[rustybob]

I see your speedtouch is running ADSL2

Is that because it says G992.3?

Is there anything in the 585 settings or my response re inner/outer that suggest what could be causing the problem with the 612?

[burakkucat]

I see nothing untoward in the configuration of the 585V6 and nothing that gives me any hint for why the HG612 fails to synchronise.

One quick question. Did you, upon receiving the HG612, try connecting it to your line without any modification/change of its firmware?

Basically a HG612, in its default state, will synchronise with any DSLAM/MSAN that could provide either G.992.1, G.992.3, G.992.5 or G.993.2 modes. (That is G.Dmt, ADSL2, ADSL2+ or VDSL2.) In other words the green DSL LED would light. Obviously, for the first three modes, no data throughput would be possible.

[rustybob]

Thanks burakkucat

One quick question. Did you, upon receiving the HG612, try connecting it to your line without any modification/change of its firmware?

Nope.... but if I can find the correct FW to re-flash,I can give it a try. I do have 08 original which I think is the original 'locked' FW? Would that do? Mine was however shipped with FW V100R001C01B028SP10

[Dray]

I find that hard to believe, there being no ATM settings in it's default state and the modulation type being set to VDSL2

[burakkucat]

No, there's no reason to try it now. I was just curious as to the HG612's original ability, as received by you.

As for the various firmware images, the most current set can be found in the repository as detailed in the very first post to this thread. Wolfy also provides a copy of the locked firmware from which the two unlocked images were created.

[burakkucat]

I find that hard to believe, there being no ATM settings in it's default state and the modulation type being set to VDSL2

Synchronisation would be achieved. The default setting for the modulation mode is "ALL".

Higher software layers are irrelevant for the synchronisation step, so settings for ATM, PTM, STM or whatever can be ignored.

[Dray]

I disagree. It's VDSL2 imho

I say this because they were only available from BT OR already configured as a VDSL modem.

[burakkucat]

I disagree. It's VDSL2 imho

Then let us agree to disagree on this point.

Hopefully you will be able to guide/advise/help r*bob, for I shall not be about, tomorrow, and need to get a few things done before tomorrow arrives.

[Dray]

As always, I'll try my best

[rustybob]

Thank you both for your help 

I've tried the original 06 and 08 Fw and there's still no light with either so I think we're pretty much at the point of saying it's faulty.

I think I'm either going to order another one or look at another option.

[Dray]

I see there's a couple available to buy right now for twenties on the bay of fleas

[rustybob]

I see there's a couple available to buy right now for twenties on the bay of fleas

Yep... one of those that finishes tomorrow has my name on it 

[ejs]

Not really sure what that means? But, if you're referring to my wiring, I've had a quick look in my outside box and there's a few wires coming in from the drop cable but only two connected which look like Orange and White. The cable going out of the box is made up of two twisted pairs. The first pair is solid orange and white/orange, the second solid blue and white/blue. The solid orange connects to the drop cable orange and the white/blue connects to the drop cable blue.

I've then traced these to the master socket and the orange cable is connected to B and the white/blue connected to A. There's also an extension from the mastersocket which uses terminals 2 and 5. Terminal 2 has and orange cable and terminal 5 and white/blue cable.

This was all installed by someone my ISP sent around a year ago as I had quite a few connection problems. Since then there's been no problems

This sounds like a "split pair" to me - using wires from different pairs, you lose the benefits of the twisted pair wiring, so it will be prone to pick up interference. They should have used the solid blue and white/blue wires, both for the connection going to the A/B terminals on the back of the master socket, and for the extension wiring.