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[Samad]

I live in a rural area and am due to be connected to fibre broadband soon. Currently I am on an exchange only line but this will change as fibre rolls out.

My situation is this:-
I am between 2 FTTC cabinets on the main road the distance between the 2 cabinets being 1,500 metres as you drive between them, and is the route the fibre follows.

Cabinet 1 located at the outside the telephone exchange 1,000 metres from me - expected download speed 28Mbps

Cabinet 2 located on the same road 500 metres from me - expected download speed 60Mbps

Fibre has been laid from the exchange to cabinet 2.

I am connected to cabinet 1.
What can I do about this as I will be unable to get the full benefit of both download and upload speeds?

[Dray]

Currently I am on an exchange only line.


I am connected to cabinet 1.

You can't be on an exchange only line AND connected to cabinet 1.

[Weaver]

An “exchange-only” line means that you're going straight into the exchange, not via any green cabinet.

[Samad]

Thank you I am aware of all of this.
An answer to my specific question would be far more helpful.

[Weaver]

And “welcome”, by the way.

[licquorice]

Thank you I am aware of all of this.
An answer to my specific question would be far more helpful.

The answer to your specific question is 'nothing'.

[Black Sheep]

As above ^^^ ...... nothing you can do. Your 'Exchange only line' will be routed through the new PCP1 that has been placed outside the telephone exchange in order to 'pick up' the 'Exchange only lines' feed cable.

[Samad]

As above ^^^ ...... nothing you can do. Your 'Exchange only line' will be routed through the new PCP1 that has been placed outside the telephone exchange in order to 'pick up' the 'Exchange only lines' feed cable.

All telephone lines in the village are EO.

Fibre has been laid from the exchange, passing my house, to cabinet 2 which is 500 metres from me and will connect other EO lines within the area of cabinet 2.

I thought I would be connected to the nearest cabinet being cabinet 2, which would enable a higher speed, being measured to the nearest cabinet.

[Dray]

Sorry, I still don't understand how you are on an EO line yet you are connected to cab 1. How do you know you are connected to cab 1?

[Weaver]

Do you mean “formerly EO” lines?

[Samad]

Do you mean “formerly EO” lines?

Yes

Sorry, I still don't understand how you are on an EO line yet you are connected to cab 1. How do you know you are connected to cab 1?

Because the BT Fibre checker said that I would be connected to cabinet 1.

I thought that I would be connected to the nearest cabinet and the difference in speed because of the different distance is:-
cabinet 1 - 23Mbps
cabinet 2 - 60Mbps

[Dray]

How do you know the speed estimate from cab 2? Because based on this table, it's not such a difference

http://www.thinkbroadband.com/guide/fibre-broadband.html

Distance to cabinet (metres)    Estimated downstream connection speed    Estimated upstream connection speed    Cumulative %'age of premises at this distance
100m    100 Mbps    25 Mbps    5%
150m    80 Mbps    20 Mbps    10%
200m    65 Mbps    18 Mbps    20%
300m    45 Mbps    17 Mbps    30%
400m    42 Mbps    16 Mbps    45%
500m    38 Mbps    15 Mbps    60%
600m    35 Mbps    14 Mbps    70%
700m    32 Mbps    11 Mbps    75%
800m    28 Mbps    10 Mbps    80%
900m    25 Mbps    9 Mbps    85%
1000m    24 Mbps    8 Mbps    90%
1250m    17 Mbps    5 Mbps    95%
1500m    15 Mbps    4 Mbps    98%
VDSL2 Profile 17a, cabinet to premises speed estimate

[j0hn]

The answer was given above, nothing. The layout of the lines may not even make it possible for your line to be connected to cabinet 2. Even if it was possible, and even if you get the worlds most helpful engineer, they are simply not allowed to redirect your line. My line runs right past a fibre cabinet and I was unable to get connected to it.

Don't make too name assumptions on the speed you will get though. I'm around 900m from my cabinet and sync at 50mb, with a current max attainable of 58mb. I have practically no crosstalk though as my cabinet was full before any neighbours could order FTTC. Sync had only dropped by 1mb since going live. I also have a brand new line all the way to the cabinet.

[Samad]

How do you know the speed estimate from cab 2? Because based on this table, it's not such a difference

http://www.thinkbroadband.com/guide/fibre-broadband.html

Distance to cabinet (metres)    Estimated downstream connection speed    Estimated upstream connection speed    Cumulative %'age of premises at this distance
100m    100 Mbps    25 Mbps    5%
150m    80 Mbps    20 Mbps    10%
200m    65 Mbps    18 Mbps    20%
300m    45 Mbps    17 Mbps    30%
400m    42 Mbps    16 Mbps    45%
500m    38 Mbps    15 Mbps    60%
600m    35 Mbps    14 Mbps    70%
700m    32 Mbps    11 Mbps    75%
800m    28 Mbps    10 Mbps    80%
900m    25 Mbps    9 Mbps    85%
1000m    24 Mbps    8 Mbps    90%
1250m    17 Mbps    5 Mbps    95%
1500m    15 Mbps    4 Mbps    98%
VDSL2 Profile 17a, cabinet to premises speed estimate

I got my info from:- www.increasebroadbandspeed.co.uk/2013/chart-bt-fttc-vdsl2-speed-against-distance

If we accept your table then at 500 metres speed = 38Mbps and at 1000 metres 24Mbps
In my book a significant 1.6 times difference in speed.

[Samad]

The answer was given above, nothing. The layout of the lines may not even make it possible for your line to be connected to cabinet 2. Even if it was possible, and even if you get the worlds most helpful engineer, they are simply not allowed to redirect your line. My line runs right past a fibre cabinet and I was unable to get connected to it.

Don't make too name assumptions on the speed you will get though. I'm around 900m from my cabinet and sync at 50mb, with a current max attainable of 58mb. I have practically no crosstalk though as my cabinet was full before any neighbours could order FTTC. Sync had only dropped by 1mb since going live. I also have a brand new line all the way to the cabinet.

The copper lines run parallel to the road alongside the recently laid fibre excepting fibre is underground and copper is on a pole.
I like to keep things simple.
Fibre is at the green cabinet in both cases and serves the premises by copper.
Therefore if one cabinet is nearer than the other there must be a difference in speed and as a customer I feel that I am not getting value for money - unless there is something I am not aware of.