BT can't know what the user needs. Users' circumstances vary.
BT can, at least, make a stab at guessing (aka research). Individual circumstances vary, but aggregate circumstances can be turned into statistics.
There was a presentation to the BCS a year ago, from one of BT's researchers, into just this kind of question over usage. The presentation is one of those
on this page (then search for "Bandwidth" on that page), but it'll be slow to load (too many links to youtube?). Instead, I can point you directly to
the presentation slides and
the YouTube video to save a trip to that BCS page.
Slides 21-24 show how they attempt to build a model to make the guesses as to users' needs - doing exactly the kind of activities you listed. I imagine you would fall into their group of "older adults"
It is well worth looking at, but there are two conclusions worth repeating:
- 2018: 35Mbps is enough to meet the needs of all but the most demanding 5th percentile.
- 2025: We predict streaming video demand and normal internet usage can be supported with ~50Mb/s but note that faster file download times and larger file sizes may create occasional demand in excess of 500Mb/s.
The latter looks like the numbers come from busy families, at peak hour.
And I haven't even thought about very small local businesses with a few employees, which desperately need various grades of upstream bandwidth.
Others have thought about them. Here is the BSG's
report on small business connectivity requirements (ironically, it looks to be written by the same guy who wrote that NBN article on Linked-In). It models a wide range of business types with differing needs.
When I originally read that document, the striking thing was that the requirements were generally lower than domestic needs. IIRC, upstream needs are relatively modest overall, but for a significant minority, cannot be met by ADSL. FTTC-like speeds work well through 2025 - but a few certainly need speeds more than the minimum "superfast" levels.