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Author Topic: 17070 Ring Back Test  (Read 5541 times)

William Grimsley

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17070 Ring Back Test
« on: August 02, 2016, 06:45:56 PM »

I've just tried using the 17070 ring back test, but it doesn't seem to work. However, when I looked at the missed calls list, I found a BT number had tried to call but apparently it was noted as a missed call even though the phone didn't actually ring back? Strange...
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NewtronStar

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Re: 17070 Ring Back Test
« Reply #1 on: August 02, 2016, 09:18:38 PM »

must admit never have used the ring back option just used the quiet line test the odd time, you can use a mobile phone to ring the landline it will work the same way as ring back for me that would show up as 12-18 errored seconds on the upstream no wonder why I avoid this option  ;)
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William Grimsley

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Re: 17070 Ring Back Test
« Reply #2 on: August 02, 2016, 09:27:43 PM »

That's what I was trying to investigate. I was trying to see if I could get the phone to ring for about a minute.
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NewtronStar

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Re: 17070 Ring Back Test
« Reply #3 on: August 02, 2016, 09:36:37 PM »

Have a call blocker installed so some numbers will not audibly ring the landline if they are on the blocked list it cuts them off after 1 non audible ring but you can still see the spike of US errored seconds in the graphs when someone has called the landline.
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William Grimsley

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Re: 17070 Ring Back Test
« Reply #4 on: August 02, 2016, 09:54:41 PM »

I'm confused, surely a call blocker blocks the calls?
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NewtronStar

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Re: 17070 Ring Back Test
« Reply #5 on: August 02, 2016, 10:03:54 PM »

I'm confused, surely a call blocker blocks the calls?

A call blocker only blocks the calls to the end-users telephone equipment, BT are now using a call blocker at the exchange side so it never reaches the end-users telephone equipment.

Sounds good to me
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William Grimsley

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Re: 17070 Ring Back Test
« Reply #6 on: August 02, 2016, 10:39:20 PM »

So, does that mean the phone will continually ring as it's blocked on both ends?
« Last Edit: August 02, 2016, 11:16:11 PM by William Grimsley »
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gt94sss2

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Re: 17070 Ring Back Test
« Reply #7 on: August 02, 2016, 10:53:48 PM »

So, does that mean the phone will continually ring as its blocked on both ends?

The BT service has been announced but not yet been released.

Quote
The "rogue" numbers will be diverted to a junk voicebox, which we estimate will affect up to 25 million unwanted calls a week.

http://home.bt.com/news/uk-news/bt-offers-breakthrough-service-to-divert-huge-numbers-of-nuisance-calls-11364039280071


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William Grimsley

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Re: 17070 Ring Back Test
« Reply #8 on: August 02, 2016, 11:17:09 PM »

Interesting, but what's this got to do with the ring back test?
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4candles

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Re: 17070 Ring Back Test
« Reply #9 on: August 02, 2016, 11:36:12 PM »

The number shown on a ringback would be 0800 328 9393. Is that the one you saw?

If so, and the phone didn't ring, you would appear to have a problem. Are you getting any incoming calls at all?
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For every complex problem there is an answer that is clear, simple, and wrong.

NewtronStar

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Re: 17070 Ring Back Test
« Reply #10 on: August 02, 2016, 11:41:42 PM »

Interesting, but what's this got to do with the ring back test?

Because you said the ring back test never worked but the last number that called your landline was from BT a possible ring back test which was not audible you have a short memory William.
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William Grimsley

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Re: 17070 Ring Back Test
« Reply #11 on: August 03, 2016, 08:01:25 AM »

Yes, that's correct and yes of course we're getting incoming calls! NS, I don't have a short term memory! Where did you get that from?
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4candles

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Re: 17070 Ring Back Test
« Reply #12 on: August 03, 2016, 08:13:22 AM »


The number shown on a ringback would be 0800 328 9393. Is that the one you saw?

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For every complex problem there is an answer that is clear, simple, and wrong.

William Grimsley

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Re: 17070 Ring Back Test
« Reply #13 on: August 03, 2016, 08:26:59 AM »

Failed post above! :lol:

Yes, I can confirm that we're getting incoming calls but the ring back test doesn't work.
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4candles

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Re: 17070 Ring Back Test
« Reply #14 on: August 03, 2016, 04:06:34 PM »

OK William, one of is misunderstanding the other, but I'm not sure which, so I'll try again.

You tried a ringback test, but the phone didn't ring.

Subsequently you found a BT number in your 'missed calls' list.

I asked whether the number you found was 0800 328 9393, as that is the number which is sent by caller ID on a ringback.
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For every complex problem there is an answer that is clear, simple, and wrong.
 

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