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Author Topic: New HG612 - good and bad news!  (Read 19240 times)

matt12321

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Re: New HG612 - good and bad news!
« Reply #45 on: July 02, 2016, 04:52:46 PM »

Just wondering if old DLM settings are still applied, and the line has been improved - would that cause issues until the DLM re-adjusts itself?
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Dray

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Re: New HG612 - good and bad news!
« Reply #46 on: July 02, 2016, 04:57:05 PM »

Not really, this looks like noise interference on the SNR margin.

Can you post a picture of the master socket?
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matt12321

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Re: New HG612 - good and bad news!
« Reply #47 on: July 02, 2016, 05:01:36 PM »

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d2d4j

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Re: New HG612 - good and bad news!
« Reply #48 on: July 02, 2016, 05:10:11 PM »

Hi

Is your line cable running parallel with your power cable and are both cables using same entry hole

Also, your alarm line feed from your filter is unfiltered, which will not help as you state and pic shows, is using dsl socket

If your line feed is running parallel to power cable, you maybe picking up noise from magnetic field of power cable

Many thanks

John
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Dray

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Re: New HG612 - good and bad news!
« Reply #49 on: July 02, 2016, 05:11:11 PM »

Thanks. Looks a bit close to the mains though.

If you look at the SNRM/Band DS graph you can see the fluctuations on the D2 band
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William Grimsley

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Re: New HG612 - good and bad news!
« Reply #50 on: July 02, 2016, 05:19:01 PM »

An increase in FEC errors with no physical changes to the line made by DLM isn't exactly a good thing, let's just hope G.INP can stop bursts of CRC's getting through.

Just seen your photo, you shouldn't have a microfilter connected to the phone line part of the SSFP.
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matt12321

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Re: New HG612 - good and bad news!
« Reply #51 on: July 02, 2016, 05:19:17 PM »

The phone cable runs separate to the power cable - the phone line goes straight through the wall into the garage and runs up the wall (not near anything else).

I've noticed when logging into the HG612 that the HEC errors are mostly only on the up:

Path 0
Path 1
    Downstream   Upstream   Downstream   Upstream
Line rate (kbit/s)   28306    3378    0    0
CRC errors   254    108    18    0
FEC errors   0    0    0    0
HEC errors   90    4294967290    32    0
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Dray

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Re: New HG612 - good and bad news!
« Reply #52 on: July 02, 2016, 05:21:02 PM »

That's probably because G.INP is fixing the downstream errors
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matt12321

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Re: New HG612 - good and bad news!
« Reply #53 on: July 02, 2016, 05:21:26 PM »

The stats from the HG612 interface seem to conflict with whats being sent to Webstats via the GUI.
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matt12321

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Re: New HG612 - good and bad news!
« Reply #54 on: July 02, 2016, 05:23:19 PM »

I am using AV500 Powerline adaptors - saw a thread elsewhere on here where someone said their AV500 powerline adaptors were causing errors (but AV200 didn't).
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William Grimsley

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Re: New HG612 - good and bad news!
« Reply #55 on: July 02, 2016, 05:27:42 PM »

Why have you got a microfilter in the phone part of the SSFP? That's bound to cause issues which no one has spotted.
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Dray

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Re: New HG612 - good and bad news!
« Reply #56 on: July 02, 2016, 05:29:47 PM »

It's not causing the problems which happen when that's disconnected too. In fact I can't see what problems it could cause anyway.
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William Grimsley

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Re: New HG612 - good and bad news!
« Reply #57 on: July 02, 2016, 05:32:57 PM »

Didn't you know that you're not supposed to connect a microfilter into the SSFP? He's got a dual phone line going into one socket if you look closely, can't see how that would work well.
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Dray

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Re: New HG612 - good and bad news!
« Reply #58 on: July 02, 2016, 05:39:23 PM »

Works fine for me
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matt12321

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Re: New HG612 - good and bad news!
« Reply #59 on: July 02, 2016, 05:40:30 PM »

Disconnected the alarm and errors have gone - the alarm cable does run next to the main incoming 240v feed to the fuse board so probably that!
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