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Author Topic: Strange line issue | Advice please? FTTC / Erratic SNR  (Read 1250 times)

mhisani

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Strange line issue | Advice please? FTTC / Erratic SNR
« on: June 15, 2016, 11:14:11 PM »

Hello everyone. Once again i'd like to pick your minds. Here are the stats from an ECI modem on plusnet FTTC.. Seem to be having SNR erosion randomly and slow tranfers and line resyncs. SNR can go as low as 0.5 and then back to normal randomly. See munin link for graphs. I've asked plusnet to test and they've come back with saying there is no problem.

http://foxpaws.co.uk:9999

Here are the results of the plusnet tester thing:

Quote
The customer has an active session, and the connection is stable


WP Profile: Generic Speed 71400

Speed Estimate: Speed (Clean) : 80000 - 70400

KBD
BRAS   adsl35000   Profile Info   N/A
NF507 - No issues have been identified in the BTW network. KBD tests indicate no BTW network fault. Please perform all CP and End User checks.
GEA Service Test
Test Outcome   Pass
Test Outcome Code   GTC_FTTC_SERVICE_0001
Description   GEA service test completed and no fault found but unable to check for customer equipment connected to modem.
Main Fault Location   OK
Appointment Required   N
NTE Power Status   PowerOn
Sync Status   In Sync
Downstream Speed   73.9
Upstream Speed   20.0
Profile Name   0.128M-74M Downstream, Interleaving Low - 0.128M-20M Upstream, Interleaving On
Copper Line Test   Pass
Bridge Tap   Not Detected
Radio Frequency Ingress   
REIN   Not Detected
Cross Talk   


Summary
Stable with good speeds

Any ideas?

[moderator edited to wrap the Plusnet diagnostics output in [quote][/quote] tags.]
« Last Edit: June 16, 2016, 12:41:10 AM by burakkucat »
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