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[burakkucat]

HLog is the attenuation per tone?

Yes, it can be considered as that.

My HLog seems to have went back to normal

When the last resynchronisation event occurred at 1607 hours.

There seems to be a problem when it is raining.

There is a junction half way down the main cable.

Could the maintenance duct being filled with rain cause this?

If your problems are rain related, it would not be down to water in a duct . . .

Many ducts (and the cables contained therein) across the whole of the Openreach access network are permanently water-logged.

[MaximusPrime]

@burakkucat,

what could it be then? I've already had a d-side swap from pole to junction box.

What's the next step I should take to get this fixed?

Maybe the main underground cable is just to old?

[William Grimsley]

You know what I'd do?! Go back to ADSL.

[MaximusPrime]

@William Grimsley,

I already had ADSL & it cut out constantly too

[William Grimsley]

But, you're paying for a service that's more expensive than ADSL!

[burakkucat]

what could it be then? I've already had a d-side swap from pole to junction box.

What's the next step I should take to get this fixed?

Maybe the main underground cable is just to old?

Could you obtain & set up a Raspberry-Pi to enable you to constantly gather circuit statistics and upload to MDWS? We really need to see a sequence of days and not N hours of monitoring every 24 hours.

[William Grimsley]

Just watching that line crumble, quite exciting to watch. Sorry, I'm so sad aren't I?

Why isn't G.INP active? That would help the line so much!

[MaximusPrime]

@burakkucat,

could the problem be a leak in the Distribution Point? My DP is bent, image attached

yeah, I'll buy a Pi if I can't get this sorted


@William Grimsley,

I'm not going back to ADSL, it sucks, too slow for me, I'm 6km from the exchange

[William Grimsley]

Ouch, that looks a bit bent.

Ahh, 6 km, barely get a service then! What is your BT Broadband Availability Checker result?

[MaximusPrime]

@William Grimsley,

availability checker is wrong, my actuals are a lot higher:
   
VDSL Range A (Clean)    5.8    3.3    1.2    0.8    --    Available    --    --
VDSL Range B (Impacted)    5.8    2.3    1.2    0.5    --    Available    --    --

[William Grimsley]

Bit like me but sort of shows why you can't get Openreach to fix your fault.

[burakkucat]

could the problem be a leak in the Distribution Point?

If it is a result of water ingress into the DP then I would not expect the fault to come & go as abruptly as it does.

My DP is bent, image attached

The actual DP is at the top of that pole. It is the rectangular box just below the "halo" ring to which the various drop cables are attached. What is seen further down the pole is just an arc of excess cable which is entering a joint closure. (I refer to such joint closures as "giants' thimbles".)

[MaximusPrime]

@burakkucat,

then could the leak be in the joint enclosure?

[burakkucat]

then could the leak be in the joint enclosure?

Yes, that is a possibility but, once again, I would not expect the problem to "come and go" so abruptly, as if someone was operating a switch.

[NewtronStar]

@burakkucat,

then could the leak be in the joint enclosure?

should there not be 2 gel crimps also inside the enclosure which stops moisture affecting your pairs