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Author Topic: Advice on poor quality line  (Read 35144 times)

burakkucat

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Re: Advice on poor quality line
« Reply #285 on: August 11, 2016, 11:59:44 PM »

. . . was there a BT outage today?

Nothing of which that I am aware.  :-\
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MaximusPrime

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Re: Advice on poor quality line
« Reply #286 on: August 12, 2016, 12:05:49 AM »

I checked the BT Fault tracker & there were faults today for broadband, didn't mention my area though

There is a electronic road sign sitting right above the telephone cable at the moment, could it be that?
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burakkucat

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Re: Advice on poor quality line
« Reply #287 on: August 12, 2016, 12:19:24 AM »

There is a electronic road sign sitting right above the telephone cable at the moment, could it be that?

I really could not say. Hopefully the sign will soon be gone . . . once Tuesday 16th August arrives?  :-\
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MaximusPrime

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Re: Advice on poor quality line
« Reply #288 on: August 12, 2016, 12:22:27 AM »

I doubt it, I think there's gona be substantial roadworks.

Couldn't be good that sign sitting there, the lights flash & it's got solar panels to charge the batteries - EMI emissions

I get rid of 1 problem another comes straight along
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burakkucat

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Re: Advice on poor quality line
« Reply #289 on: August 12, 2016, 01:29:08 AM »

Couldn't be good that sign sitting there, the lights flash & it's got solar panels to charge the batteries - EMI emissions

Ouch. And with one wheel removed it would not be an easy task to "relocate" that sign!  :-X
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MaximusPrime

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Re: Advice on poor quality line
« Reply #290 on: August 31, 2016, 10:41:54 PM »

They have dug up the road between my cabinet & the exchange exposing the cables

I have been experiencing lower speeds & more noise since

Could this be because those with ADSL on my line are experiencing more noise on theirs?

I don't see how this work would affect my fibre cable
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burakkucat

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Re: Advice on poor quality line
« Reply #291 on: August 31, 2016, 11:48:33 PM »

Your expanded Hlog plot looks quite satisfactorily smooth and without any major deformities.

Considering where the road-works have occurred in relationship to the PCP and its fibre twin, I would agree with your suggestion. It does appear that the elevated noise level, thus depressed SNR and synchronisation speed, is a secondary effect arising from those circuits carrying xDSL services of exchange origin.

You mention "exposing the cables". From my understanding of your description, I would be very surprised to know that the E-side cables were not ducted. Was there any evidence of ducting that had been broken away? Perhaps those exposed cables were DIG (direct in ground) D-side cables, as there is no logical reason why D-side cables should not travel in the direction towards the exchange. Considering the PCP to be just a marker on a map, D-side cables should be expected to radiate in a full 360 degrees from that point.
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MaximusPrime

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Re: Advice on poor quality line
« Reply #292 on: August 31, 2016, 11:59:37 PM »

@burakkucat,

Thanks for your analysis, the problems never stop :(

The underground cables are ducted & buried directly in the ground, just the sides are exposed. I didn't notice any broken duct.

The exposed cables are exchange to PCP cables. I know because the route from the exchange to my house is pretty straight & the telephone poles are all on that side of the road.

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burakkucat

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Re: Advice on poor quality line
« Reply #293 on: September 01, 2016, 12:49:06 AM »

Hmm . . .  :(  The only hope is that once all the road-works are complete, that the exchange-originating xDSL circuits revert back to their prior state and thus become less of disturbers to your own VDSL2 service.
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MaximusPrime

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Re: Advice on poor quality line
« Reply #294 on: September 01, 2016, 12:52:23 AM »

@burakkucat,

hopefully once the road works stop & the cables are recovered things will improve.

I've just realised I have to monitor not just the broken street lights from the cabinet to my house but the street lights from the exchange to my house as the quality of the ADSL connections on my line affect my connection  :no:
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MaximusPrime

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Re: Advice on poor quality line
« Reply #295 on: September 07, 2016, 01:23:49 AM »

Been getting 1Mb the past few days  >:(

I can see there has been a network outage from BT Service Faults, any1 know about this?

My HLog is a mess
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MaximusPrime

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Re: Advice on poor quality line
« Reply #296 on: September 07, 2016, 10:56:16 PM »

Disconnection tonight, went out in the car to check the street lights

1 light out permanently, then when driving home all the street lights shorted out for a minute

So there's a big problem there  :(

Reported the fault
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MaximusPrime

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Re: Advice on poor quality line
« Reply #297 on: September 14, 2016, 04:10:32 PM »

Hi Guys,

is there a large BT outage?

I reported a fault last week, it's still not fixed. Fault tracker said my line should be fixed tomorrow.

But a new fault for my town has been opened on the Service Status Faults page today, says it won't be fixed until Monday.

Getting a 3.5Mb on my HHB5 at the moment, intermittent
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