And, as if by magic, all the CRCs have disappeared. Approx 10:35 - so probably fixed by something the guy did.
Cabinet refused to reset DLM? Something seriously borked with that port then... but I'm impressed that the cabinet's refusal was passed as a result all the way back to the engineer. It would have been easy to make a DLM reset in to a one-direction, fire-and-forget action.