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[William Grimsley]

I'm not sure that the engineer is able to determine what is the best pair. But in any case I doubt very much that he will shift you unless he finds an actual fault.

That's what I think.

[digitalnemesis]

I'm not sure that the engineer is able to determine what is the best pair. But in any case I doubt very much that he will shift you unless he finds an actual fault.

I agree but there's no harm in trying

Maybe tea and biscuits. 

[William Grimsley]

I'm not sure that the engineer is able to determine what is the best pair. But in any case I doubt very much that he will shift you unless he finds an actual fault.

I agree but there's no harm in trying

Maybe tea and biscuits. 

I need to write that last line down, it may work for future reference.

[digitalnemesis]

I'm not sure that the engineer is able to determine what is the best pair. But in any case I doubt very much that he will shift you unless he finds an actual fault.

I agree but there's no harm in trying

Maybe tea and biscuits. 

I need to write that last line down, it may work for future reference.

I was also thinking if you ask nicely the engineer may also fit the newer MK3 faceplate.

Could you ask also if they have the capability to request a 3 dB profile?

[gt94sss2]

Could you ask also if they have the capability to request a 3 dB profile?

They won't be able to do this - the variable dB profiles are a trial. Given William's history, I would take an unbanded line at 6dB as a win and retain the engineers goodwill..

Even when it's out of trial, the target dB will be controlled by DLM not manually

[William Grimsley]

I've got an SSFP already installed so that's good.

[digitalnemesis]

I've got an SSFP already installed so that's good.

Did you have a previous line fault by any chance?

[William Grimsley]

Yes, I've had several between 2012 and 2015.

[William Grimsley]

I've had 21175 FEC's in 4 hours. That sounds a lot to me...

[daveesh1]

Just had BT engineer turn up. Changed pairs to cabinet DLM reset and speed now as follows:-

Status: Showtime
Last Retrain Reason:    0
Last initialization procedure status:   0
Max:    Upstream rate = 8435 Kbps, Downstream rate = 46162 Kbps
Bearer: 0, Upstream rate = 8117 Kbps, Downstream rate = 46084 Kbps

Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        6.3             6.2
Attn(dB):        22.3            0.0
Pwr(dBm):        6.4             6.4

                        VDSL2 framing
                        Bearer 0
MSGc:           16              33
B:              207             238
M:              1               1
T:              64              22
R:              4               16
S:              0.1436          0.9362
L:              11808           2179
D:              1               1
I:              212             255
N:              212             255

                        Counters
                        Bearer 0
OHF:            63283           9411
OHFErr:         69              0
RS:             4022400         620965
RSCorr:         593             0
RSUnCorr:       799             0

                        Bearer 0
HEC:            862             0
OCD:            1               0
LCD:            1               0
Total Cells:    12938077                0
Data Cells:     97104           0
Drop Cells:     0
Bit Errors:     0               0

ES:             8               0
SES:            0               0
UAS:            27              27
AS:             146

                        Bearer 0
INP:            0.00            0.00
INPRein:        0.00            0.00
delay:          0               0
PER:            2.30            15.50
OR:             76.28           20.11
AgR:            46160.51        8137.32

Bitswap:        20/20           0/05

[William Grimsley]

How quick was that? :O

May I ask how you got an engineer immediately? I got mine for Wednesday!

[daveesh1]

Was Quick was not expecting them well least it is done now.

[William Grimsley]

Was Quick was not expecting them well least it is done now.

Hmm, I might get on live chat see if they can get me in tomorrow...

I tell you what, your line has gone really bad now...

[daveesh1]

I have no idea how it was so quick they even told me he would not need access to the house.

[underzone]

Nice one daveesh1, your speed jump from 32 to 46Mbps is a a good result!